Director of Strategic Communications, Facilities Management and Campus Services
An effective and diplomatic communicator and strategist, Erin James oversees the central communication program for Facilities Management and Campus Services. In addition to providing internal counsel and collaborating with other communicators university-wide, she works with the division's senior leadership to identify short- and long-term strategic initiatives.
An advocate for the customer, Erin has enhanced notification procedures for outages, shutdowns, and construction activity across campus. She has also led the web redesigns for the central division and Faculty Club. An equally committed proponent for employees, she has established the division-wide employee newsletter and helped improve employee onboarding. A major development during her tenure was the opening of the new Roy and Diana Vagelos Education Center. Erin coordinated a series of opening events and helped garner press coverage from more than 200 publications.
Erin previously served as associate director of Advancement Communications at Temple University, where she oversaw marketing communication initiatives for the Office of Alumni Relations and the Temple University Alumni Association. She has a master's degree in communication management from Temple University and a bachelor's degree in communications from the University of Maryland.
William Black Building
650 W. 168th St., Room B-07
New York, NY 10032
- Public Relations Society of America (PRSA)
- Member, New York Chapter
- Member, Counselors to Higher Education Section
- Member, Employee Communications Section