If you are trying to reach a specific person on our team, please consult the list of our teams. Otherwise, representatives from the Facilities Management Customer Service Center are available to assist you by phone, email, or in person.
CUIMC Facilities Customer Service Center
Situations that require immediate attention and pose a life safety or health hazard or may cause major property damage, such as floods, should be immediately reported to us at 212-305-HELP (4357), option 3. After-hours and weekends, please call CUIMC Public Safety 212-305-8100 and a mechanic will be dispatched to address the issue.
For customer-related questions and concerns, please contact Walter Dodson, customer experience manager, at email@example.com or 212-304-6199.
William Black Building
650 W. 168th St., Room B-02
New York, NY 10032
Phone: 212-305-HELP (4357), option 3
For on-campus emergencies, including fires, call Public Safety at 212-305-7979 and 911. Refer to our Emergency Management page for information on institution-wide emergencies.
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Photography and Videography Guidelines
Filming and photography at the medical center are overseen by the CUIMC Communications Office. Please review the appropriate guidelines and direct any inquiries to their office.