How do I make an appointment?
The most efficient way to shedule an appointment is to call Dr. Burton Lerner, 212-496-8491. If you have a preference for specific clinicians he will try to work that out. Because of the frequency with which your schedule and a specific clinician's schedule are not likely to match, calling a specific clinician directly often delays rather than expedites making an appointment. Neverless you are free to call anyone on the Mental Health Service staff. If when you call Dr. Lerner you connect to his voice mail leave your name, telephone number and any other relevant information. His voicemail is entirely confidential. Dr. Lerner will get back to you on the day that you call in order to initiate a telephone triage. The triage is aimed at gathering the necessary clinical information about the current situation in order fro him to make a referral to an appropriate clinician whose availability matches your schedule.<
What if my situation feels urgent?
Call Dr. Burton Lerner at 212-496-8491— leave a message and then page him at 917- 899-1370
Can I change my therapist if I believe the match is not satisfactory?
Yes- in any relationship a match that works is essential. It is often helpful to bring your concerns to the attention of the clinician with whom you are working so that they can be explored and perhaps usefully resolved.
How can I continue my treatment if I complete the 10 visit Mental Health Service format?
You can use your Aetna insurance which provides an additional 40 visits during the academic year.
Who can provide treatment under the Aetna plan?
The clinician who treats you can continue under the Aetna program or can refer you to a clinician on our select panel.
Can I choose a mental health clinician who is not on the Mental Health Service staff?
Yes—you will need a referral. Call Dr. Burton Lerner or any staff member of the Mental Health Service in order to arrange for such a referral.
Is my Mental Health Service chart part of the Presbyterian Hospital records system?
No - the Mental Health Service charts are entirely separate from the Presbyterian Hospital records system and cannot be accessed like a Presbyterian hospital chart.
Will I have to interrupt class, lab or clinical work in order to see someone on the Mental Health Service?
No - appointments are scheduled so they de not conflict with academic responsibilities.
Can I choose the gender of the clinician I work with?
If you have a mental health emergency, please contact 212-305-3400.