How do I make an appointment?
The most efficient way to make an appointment is by going to the online portal at http://cuhs.studenthealthportal.com/PyramedPortal, logging in, and selecting “schedule appointment” under “appointment scheduling”. After agreeing to the terms, select “mental health telephone appointment” as the reason for your appointment. You will then be able to search by day for a 15 minute appointment time. After you confirm your appointment time, you will be asked to complete a form with the telephone number where you can be reached at the time of your appointment. At that time, a mental health clinician will call you and will conduct the initial telephone appointment.
An alternate way of contacting the Mental Health Service (MHS) scheduling clinician is by telephone at (212) 305-3400. Voicemail is secure and fully confidential. Include the following information: name, telephone number, times that you will be available to receive a return call on the day you contacted the scheduling clinician and on the following day. You can also leave information about why you have contacted MHS. You will receive a call back from the scheduling clinician, who will contact you for a telephone appointment in order to obtain the information necessary to complete the referral process.
What if my situation feels urgent?
Can I change my therapist if I believe the match is not satisfactory?
How can I continue my treatment if I complete the 10 visit Mental Health Service format?
Who can provide treatment under the Aetna plan?
Can I choose a mental health clinician who is not on the Mental Health Service staff?
Is my Mental Health Service chart part of the Presbyterian Hospital records system?
Will I have to interrupt class, lab or clinical work in order to see someone on the Mental Health Service?
Can I choose the gender of the clinician I work with?
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