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Financial Services
Student Administrative Services provides the following Financial Services:
Frequently asked questions regarding Student Account Services:
Frequently asked questions regarding Cashiering Services:
STUDENT ACCOUNT
What forms of payment can I use to pay my student account bill?
Columbia University accepts cash, checks, money orders, traveler’s checks, wire transfers, credit card payments via the phone or the internet, online checking services, and the Columbia University payment plan.
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My student account payment may be late if I send it regular mail. Is the payment considered late if postmarked by the due date? And if so, what are my other alternatives for making the payment on time?
Payments must be received in our office, by the due date, for the payment to be considered on time. Payments may be expedited by either sending a bank wire transfer, or by using an express mail service. If sending your payment via an overnight service, please use our direct address:
Student Administrative Services
650 West 168th Street, Room 1-141
New York, New York 10032
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I forgot to include my payment stub with my check, how will my payment be applied to my student account?
Payments received that do not have a payment stub will be researched until we can find out to whom the check belongs. If we are not able to identify the student, the check shall be returned to the sender.
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CASHIERING
When is my student account bill due?
Your student account bill is due by the due date given on the student account statement mailed to the billing address provided. Payments made by mail must be received, not simply postmarked, by the due date to avoid late payment charges.
The fall term statement is typically mailed out around the third week of July and usually has a due date around the third week of August. The spring term statement is typically mailed out around the first week of December and usually has a due date around the first week of January. The summer term statement is typically mailed out around the last week of May and is usually due around the last week of June.
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I just received my first anticipated student account statement, and I have not yet registered for classes, will I be expected to pay by the given due date on the bill?
Yes, students are expected to anticipate how many credits they will register for and use the anticipated statement and calculate the tuition and fees that will be charged for the given term.
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What should I do if I do not know how many classes I will be registering for?
- Both incoming and continuing students should contact their academic advisor to go over program requirements and recommended courses to register for during a given semester. This will assist you in calculating your student account bill.
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Can I pay my balance in installments?
- The Columbia Payment Plan, administered by Academic Management Services (AMS), allows you to pay educational costs for the academic year in ten equal monthly installments, or the Fall or Spring Term in five equal monthly installments.
- Both the annual plan and the Fall Term plan begin on July 1; the Spring Tem plan begins on December 1. The plan is interest free for the amounts budgeted, and the only cost for service is an application fee. For more information regarding the Columbia Payment Plan, please visit their website at http://www.amsweb.com/
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I just received my first student account statement which indicates that I have a credit balance, and my student account statement on line indicates that I have a credit balance on my student account, when I requested a refund, I was informed that I actually do not have a credit balance but, the student account system shows that I actually owe money, is this correct?
- Yes. Refunds are not issued on anticipated credits. This situation may be true if your student account statement shows anticipated credits that has not actually been received and/or posted to your student account. It may be necessary to verify fund disbursement dates with your Financial Aid Officer if you are expecting Financial Aid.
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Am I responsible for paying student health fees even though I am a FT employee with the University?
- Yes. Full time employees are still responsible for paying student health fees if enrolled as a Full time Student. For more detailed information and exemption categories, please see the Health Sciences Student Health Services Web page.
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How can I request the credit balance refund on my student account?
- Student account refunds for Health Science Campus students may be requested in person at the Black Building, rm. 1-141 (during the hours of Monday - Friday, 9 am - 4:30 pm), by phone (212) 305-3633, or on line using SSOL. Please note that refunds are based on charges posted to the student account at the time it is being reviewed for eligibility and may not reflect all charges (i.e. student health fees, housing charges, international service charges, etc.)
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How long will it take for me to receive my student account refund?
- Once a student requests a refund, and his/her account is reviewed for eligibility, it can take approximately 5 - 10 business days for the refund to be received. Please note that refunds are based on charges posted to the student account at the time it is being reviewed for eligibility and may not reflect all charges (i.e. student health fees, housing charges, international service charges, etc.)
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How can I set up direct deposit?
- Students may set up direct deposit of student refunds and stipends by using SSOL.
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How long will it take to receive my refund once, I set up direct deposit?
- Once you set up direct deposit, it will take approximately 24 hours to reflect the set up in our student information system. It may take approximately 5-10 business days for the direct deposit to reflect in your account.
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Do I have to request for a refund although I've already set up direct deposit?
- Yes. Students must still request the refund, and once reviewed, the refund will be processed and automatically deposited into the direct deposit account your requested. Please note that refunds are based on charges posted to the student account at the time it is being reviewed for eligibility and may not reflect all charges (i.e. student health fees, housing charges, international service charges, etc.)
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What is Third Party Billing?
- If your government or an outside agency is sponsoring part or all of your educational costs, and requests the University to send an invoice for those charges directly to them.
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How can I set up third party billing with your office?
- If your government or an outside agency is sponsoring you, we must receive a letter from the sponsor specifying the educational costs that will be covered. Additionally, you must complete a Third Party Billing Agreement with Student Account Services for each term for which you are covered. You will be sent a copy of the Third Party Bill prepared for your sponsor as well as your Student Account Statement. You should compare charges billed to your sponsor with those posted to your student account and note payments that have been received. Please remember that you are responsible for making on-time payments for any charges that are not covered by your sponsor, and you are required to pay any late payment charges on those charges that are overdue.
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If my present employer offers tuition reimbursement is this considered third party billing?
- No. The difference between tuition reimbursement and third party billing is that with tuition reimbursement, you are expected to pay for your tuition and related fees and then you are reimbursed from your employer once you've satisfied their requirements. With third party billing, your sponsor agrees to accept an invoice on your behalf based upon fees they agreed to pay and sends payment directly to the University to cover the invoice they receive.
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Am I eligible to receive tuition exemption benefits as a Columbia University employee?
- Tuition exemption benefit eligibility status must be verified with Columbia University's Human Resources Department.
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What is the procedure for filing tuition exemption?
- Submit a completed tuition exemption to Human Resources.
- Once Human Resources has approved your benefit, bring approved form to the Student Account Services Department, located in the Black Building, rm. 1-141 during the hours of Monday - Friday, 9am- 4:30pm.
- Student Account Services, will then process your tuition exemption form according the benefit(s) approved by Human Resources.
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