Patricia Stone, PhD, MPH has been funded by AHRQ to conduct a study entitled, "Exploratory Study Using Queueing Theory to Improve Nurse Staffing Effectiveness". The long term goal of this program of research is to improve the quality of nursing services at the bedside by developing a framework for using queueing models to identify nurse staffing needs across a variety of settings. This study will also help inform the development and use of hospital information technology systems in capturing operational data to facilitate nurse staffing decisions. This proposal was developed in collaboration with Suzanne Bakken, Kristine Gebbie and Haomiao Jia from the School of Nursing, Linda Green from the Business School, and Trish Quinlan and Stephanie Goldberg from the Hospital for Special Surgery. This two year study was awarded $470,000.