Windows 7 and Vista - Connecting to Athens

Using Athens on a computer running Windows 7 or Vista requires that you download and install the CUMC licensed SecureW2 program. You must have Administrative privileges on your computer to do this, if you do not please contact the technical support group for your department.

The current version of SecureW2 should automatically configure all required settings for Athens as soon as it is installed, however if you cannot connect please follow the additional troubleshooting below to make sure the settings are correct and change any as needed.

1. Click here to download a zipped file containing Secure W2 for Athens; when prompted browse to the desired location on your computer to Save the securew2.zip file.
   NOTE: A copy of the file can also be obtained from the CUMC IT Service Desk on the 2^nd floor of the Hammer building.
2. When the download completes, select Run (or Open). If you are not prompted to Run or Open, find the folder where you saved the download and double-click on the SecureW2_Enterprise_Client_314.exe icon, selecting Run to start the install.
3. If you see a Security Warning window listing Name: SecureW2_Enterprise_Client_314.exe, select Run.
4. Open the securew2 folder that was saved to your computer. Double-click on the SecureW2_Enterprise_Client_314.exe file to begin the installation.
   NOTE: When you have finished installing SecureW2, you can delete the entire securew2 folder from your desktop.
5. Leave English selected for the installation language and select Next.
6. Select the I Agree button to accept the license terms.
7. The default selection at the next window will be EAP-TTLS; leave this selected and click the Install button.

   

8. You will be prompted to enter your credentials (log in information). Use:
9. At the Secure W2 Credentials prompt, enter:
   • Username: your Columbia UNI
   • Password: your UNI's password
   • Domain: leave this field empty - don't type anything in here!
10. SecureW2 will install on your computer. Select the Finish button to complete the installation.

You should not have configure anything else, simply follow the instructions below to login to Athens. If you do run in to any issues, please see the troubleshooting information further down on this page.

Logging In To Athens

1. When you are in a location that has Athens wireless, your computer should automatically prompt you to login via SecureW2. If not you can double-click on the wireless icon in the lower right corner of your computer (near the time display) and select Athens from the list of available wireless networks.
2. At the Secure W2 Credentials prompt, enter:
   • Username: your Columbia UNI
   • Password: your UNI's password
   • Domain: leave this field empty - don't type anything in here!
     
     
     
     
3. Select the OK button to connect. When you have authenticated you will see a window stating you have Successfully connected to Athens.  Note: You may have to enter your credentials a few times when first using SecureW2.

Troubleshooting

If your computer is not able to connect to Athens after installing SecureW2, please continue with the instructions below to verify the configuration settings.

Verify the Athens Network settings in your computer's network profile

1. Open the Control Panel (click the Start icon in the lower left corner of the computer screen, then Control Panel from the menu that appears).
2. Select the Network and Internet link on the left, then Connect to a Network under the Network and Sharing Center heading:

    

3. At the next window, select Manage wireless networks from the Tasks list on the left.
4. Select the Add button.

   

5. Select Manually create a network profile, and use the entries and choices shown below:
   
   
   • Network name: type in athens
   • Security type: select WPA-Enterprise
   • Encryption type: select TKIP
   • Make sure that the Start this connection automatically option is checked
     
     
   Select the Next button after double-checking these settings and continue with the steps below.
   

1. Select the Security tab in the properties window.
   
   
   
   
2. Make sure that WPA-Enterprise is listed as the Security type, and that TKIP is listed for the Encryption type. If not, use the drop down arrows on the right of each field to change.
3. Use the drop down arrow in the Choose a network authentication method field to select SecureW2 TTLS from the drop down list.
4. Select the Settings button to open the SecureW2 Profile configuration window.
5. To configure the Default profile in the SecureW2 Profile window, select the Configure button.
   
   
   
   
6. In the SecureW2 Profile DEFAULT window, clear (de-check) the Use alternate outer identity check box.
   
   
   
   
7. Select the Certificates tab and clear the Verify server certificate check box.
   
   
   
   
8. Select the Authentication tab; verify that PAP appears in the Select Authentication Method: box. If it does not, use the drop down arrow to select it.
   
   
   
   
9. Select the User Account tab. Depending on your preference you can configure your computer to connect to Athens automatically or to prompt you to login each time you connect; however if your computer contains sensitive data or is used by others you should set it to Prompt user for credentials (login each time).
   • To have SecureW2 prompt you to log in with your UNI and password each time you connect to Athens, leave the Prompt user for credentials box checked.
     
     
     
     
   • To have SecureW2 save your login, deselect the Prompt user for credentials box and enter your UNI for the Username, your UNI password for the Password, and leave the Domain field blank.
     
     
10. Select the OK button to save the SecureW2 configuration, then OK again to save the Athens Wireless Network configuration.
11. Follow the instructions above for Logging In To Athens.

Additional Troubleshooting

• Your computer should have all of its recent Windows Updates
• Your wireless card may require software updates - visit the manufacturer's web site to look for downloads or updates
• The BIOS on your computer may need updating as well