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  Wireless at CUMC
 

Remove a Wireless Network on Windows and Android

Computers and devices often "cache" or save information on wifi networks you've used, including login credentials. This can cause problems if the information is no longer accurate (i.e. your UNI password changes) or if it becomes corrupted.

Removing the wireless network information often resolves issues with connecting to Mercury or Athens secure wireless at CUMC. Keep in mind that removing the network may require that you follow set up instructions again to connect to it in the future.
Instructions below step you through removing stored wireless network information on Windows 10 and 8.1, Windows 7, and Android.
For help with Macintosh computers, iPhones and iPads, see Reset Apple Wifi.

Windows 10 and 8.1
  1. Select the wireless icon in the lower right corner of the screen.

    Windows 10 Wifi Icon
    Windows 10 wireless icon
    Windows 8 Wifi Icon
    Windows 8 wireless icon
  2. If you see the name of the network you'd like to remove, right-click on it (on a Windows tablet, tap and hold the name of the network).
    If not, skip to additional steps below.
  3. Select Forget this network from the menu that appears.

    Forget this network option

  4. Restart the computer before trying to connect to (or reinstall) secure wireless.
    If reinstalling, see links to the left of this page for set up instructions.
Windows 10 and 8.1 - Additional steps
If the name of the network you want to remove doesn't appear in the computer's current wireless list:
  1. From the current wireless list, select Network Settings (Windows 10) or View Connection Settings (Windows 8).

    Windows 10 Wifi Icon
    Windows 10
    Windows 8 Wifi Icon
    Windows 8
  2. In the Network... window that appears, select the Manage Wi-fi settings or Manage known networks link on the right. You may need to scroll down in the window to find it.

    Windows 10 Network Settings
    Windows 10

    Windows 8 Network Settings
    Windows 8
  3. Under the Manage Known Networks list (you may need to scroll down to find it), click the name of the network you'd like to remove, then click the Forget button that appears.

    Windows 10 Wifi Icon
    Windows 10
    Windows 8 Wifi Icon
    Windows 8
  4. The network will be removed from the list. Close the wireless settings window.
  5. Restart the computer before trying to connect to (or reinstall) secure wireless.
    If reinstalling, see links to the left of this page for set up instructions.
Windows 7
  1. Select the Start icon/Windows flag in the lower left corner of the computer screen, then the Control Panel link from the menu that appears.

    Windows 7 start icon and Control Panel link

  2. Select Network and Internet, then the Network and Sharing Center heading.

    Windows 7 Network and Sharing Center heading

  3. Select the Manage Wireless Networks link in the left.
  4. Right-click the desired network in the list and select Remove network.
    NOTE: The computer will try to connect to available networks in the order they are listed. You can also select Move up or Move down after right-clicking on a network name to re-order the list.

    Windows 7 Manage wireless networks list

  5. When done, close the networks and any other open Control Panel windows.
  6. Restart the computer before trying to connect to (or reinstall) secure wireless.
    If reinstalling, see links to the left of this page for set up instructions.
Android
Instructions may differ due to the variety of hardware and Android versions used. Please check your device manufacturer's website or user manual for help if needed.
  1. Select Settings, then Wi-Fi under the Wireless and networks options.
  2. If the network you'd like to remove is listed, tap and hold on it until a menu appears, then select Forget network.
  3. If not, tap the menu icon (typically in the upper right), then Saved networks. Tap and hold on the name of the network you'd like to remove, then select Forget.
  4. Restart the device before trying to connect to the desired wifi network again.
    If reinstalling, see links to the left of this page for set up instructions.

 

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Last updated 2/28/2017