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  Wireless at CUMC

Wireless FAQs

Do you provide wireless connectivity?

There are two main wireless networks at CUMC, Athens and guest-net. Please see the Wireless at CUMC page for help on using these networks. They are only available in specific areas of the campus.

How can I connect to the wireless network at CUMC?

To access the wireless network your computer must have a wireless card that is 802.11g/n or WiFi compliant. You must follow the instructions linked to the left of this page (under Using Athens) to configure your device to connect to the wireless network. For some computers this may involve downloading and installing a free program. An active UNI account is also required to authenticate on the wireless network.

Where can I connect to the wireless network?

Please see our wireless locations list for current information.

What kinds of computers or devices can use wireless at CUMC?

Compatible operating systems and device types are listed in the left navigation column under the Using Athens heading, see individual instruction pages for full details on support. Note that newly released or beta versions of operating systems may not be compatible or supported.

I just changed my UNI password and can no longer connect to Athens on my Mac, iDevice or Windows 8 computer.

Some systems may "cache" or save old password information even when you're typing in an updated password at the prompt to login to Athens. It is best to completely remove the Athens wireless profile from your equipment's settings and reconfigure it, please select the appropriate link for step by step instructions:

I was using Athens on my Windows 8 computer but it no longer works.

If you didn't recently change your UNI password (see the FAQ above), there may be a Windows Update that caused an issue with Athens. Please make sure you have installed all recent Windows Updates (a newer update may fix the problem). If this does not resolve the issue:
  1. Follow the first two steps for Setting up Athens on a Windows 8.1 Computer page to "forget" the Athens network.
  2. Follow instructions on the Windows 7 Athens page to install the SecureW2 program and set up Athens.

Can I or my department set up our own Wireless Access Point on campus?

Wireless access points and routers are not allowed on the network unless approved by Core Resources. These devices can cause network connectivity problems for other systems in the building if not configured properly, and can also mask what computers are using the network. Due in part to HIPAA regulations we must have contact information on all systems that connect to the network. Any unapproved access points or routers will be blocked from the network and a Security Incident Report will be issued. Students that have set up an unallowed device on the network risk losing their network connection as well as other disciplinary actions.

Please Note: Some departments have implemented wireless connectivity in certain locations for specialized applications. These wireless access points are named something other than Athens or guest-net and are not open for non-departmental use. If you believe your department has set up their own access points (these must be installed in conjunction with Core Resources), then please contact your department's business office for more information.

If your department would like a survey and estimate for wireless connectivity, please contact the CUMC IT Service Desk to put in a request.

Is the wireless network encrypted?

Athens is the only fully supported wireless network that is encrypted. Guest-net is not encrypted and should not be used by faculty, staff or students whenever possible.

Any wireless network you connect to in order to access most CUMC and NYPH resources, including intranet sites and many academic, work and research applications, requires data encryption. The Athens access points require WPA2 (connecting to Athens with a Windows 7 computer also requires the Columbia licensed SecureW2 program). VPN can be used to connect from off campus or public networks. Complete information on installing and using these types of encryption can be found via the links in the left navigation column.

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Last updated 12/02/2016