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  Wireless at CUMC

Reset Wireless Password Information on Apple Equipment

Apple equipment may "cache" or save your wireless credentials and use old password information when trying to connect to a Wi-Fi network you've used before, such as Athens. It is best to completely remove the wireless profile from your equipment's settings and reconfigure it by the following instructions below if you are not able to connect to Athens after changing your UNI password. Reset Your Wireless Password on Mac OS 10.9, 10.8 or 10.7
  1. Click on the Apple icon in the upper left of the computer screen and select System Preferences from the drop-down menu.
  2. Select the Profiles icon, located under the System heading.

    Profiles icon in Mac System Preferences

  3. In the left side of the Profiles window, find any listed for Athens (CUMC) or NYP Enterprise... and click on it to highlight.

  4. Select the - (minus) button in the lower left to remove the Athens and/or NYP Enterprise... profile.
  5. Select Remove when prompted to confirm that you'd like to remove the profile, then type in your computer's administrative password at the next prompt to complete its removal. Repeat the last few steps to remove other Athens or NYP Enterprise profiles that may be listed.
  6. Follow instructions on the Configuring Athens for Mac OS 10.8 and 10.7 page to re-install Athens.
Reset Your Wireless Password on Mac OS 10.6
  1. Open the Utilities folder on your Mac (select Go - Utilities from the Mac's main menu, or click on Utilities in the Applications folder).
  2. Select Keychain Access.
  3. In the Keychain Access window, make sure that login is highlighted under the list of Keychains to the upper left - if not, click on it once to highlight.

    Mac Keychain Access Window

  4. Find the athens listing under the Name heading, and click on it once to highlight.
  5. Select the Edit drop down menu from the top of the Keychain Access window, then Delete. If prompted, enter your computer's administrative password to approve the deletion.

    Mac Keychain Access Deletion

  6. Quit the Keychain Access utility, then follow instructions on the Configuring Athens for Mac OS 10.6 page to re-install Athens.
Reset Your Wireless Password on an iPad, iPhone or iPod Touch
  1. To make sure your device doesn't remember the network, open Settings, select Wi-Fi, then select athens from the list of networks.
  2. Click on the link to Forget this Network. You may need to select athens from the Wi-Fi list in the right first.

    iPad Wi-Fi Settings

  3. Return to the main Settings screen. Select General, then Profiles.
  4. Tap the Athens (CUMC) or NYP Enterprise profile to select; you may see only one or both listed.
  5. Click the Remove button; if prompted, click Remove again and enter the PIN or password for your device.

    iPhone Athens Profile

    iPad NYP Enterprise Profile

  6. Repeat the last few steps to remove additional Athens or NYP Enterprise profiles if listed.
  7. Exit Settings and follow instructions on the Configure Athens for iPad or iPhone and iPod Touch pages to re-install.

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Last updated 10/20/2014