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Using Web Outlook

Web Outlook lets you access your CUMC email via any Internet-connected computer or mobile device and a web browser. This page steps you through the basics of using it.

Due to the CUMC email migration currently in progress, there are two versions of Web Outlook: Which one should I use?
The pre-migration Outlook Web App site can be used by both, if you were already migrated a message to Use the following link... will appear after login. Simply click the link it to go to the Office 365 version and sign in with your full email address.
Outlook Web link for Office 365 accounts


Web Outlook for Office 365
Use this version if you have a newly created CUMC email account, or your account was already migrated to Office 365.
  1. Open your web browser and go to http://mail.office365.com/.
  2. Type your full CUMC email address (uni@cumc.columbia.edu) and your email password, then click the Sign In button.
    TIP: If you need help with your password please see our FAQs.
  3. Web Outlook for Office 365 login page
  4. Your Inbox will open, with a list of your folders to the left and the most recent message received displayed in the far right preview pane.
    • Use icons in the bottom left to view your Calendar, Contacts, etc.
    • For advanced help using Web Outlook, click the ? icon in the upper right.
    • Note that the Inbox may have Focused and Other at the top of the center column as a way to automatically sort messages. Microsoft's website has more information including how to turn it off if preferred.
  5. Outlook Web 365 Inbox
  6. To sign out of Web Outlook, click on your name in the upper right corner, then the Sign out link at the bottom of the menu that appears.
  7. Outlook Web 365 Sign out Link
  8. Web Outlook will show a sign out message with a reminder you to close the browser window.
Outlook Web App
The Outlook Web App is for CUMC email accounts that have not yet migrated to Office 365. If you have been migrated, you can still sign in but will see a link to click to reach Web Outlook for Office 365.

Browser Compatibility
While most browsers are fully compatible, older browsers may only display a "light version" that cannot work with Tasks, some advanced navigation, and other features. Internet Explorer is recommended for use with the Web App.
  1. Open your web browser and go to https://mail.cumc.columbia.edu/owa.
  2. Type your Exchange account ID (the first part of your email address, usually your UNI) in the User Name field and your account password in the Password field, then click the Sign In button.
    NOTE: If you need help with your password please see our FAQs.

    Outlook Web App Login Screen

  3. Your Inbox will open, with a list of your folders to the left and the most recent message received displayed in the far right preview pane. You can also access other Outlook functions like Calendar, Contacts, Tasks, and Public Folders via links in the bottom left of the window. For advanced help with using the Outlook Web App, click the Question Mark icon in the upper right corner of the screen.
    NOTE: The Web App can only show items that are stored on the Exchange server. Folders, mail and other items that you have saved on your computer (ex: Archived Folders) will not be available.

    OWA Inbox

  4. To close the Outlook Web App, select the sign out link in the upper right corner of the screen.

    Outlook Web App Logout Link

  5. Outlook Web App will prompt you to close the browser window for security purposes. Click OK to close your browser.
Changing Your Password

You should always change the password for your email account by using the myPassword web site.
  • If you haven't already set up security questions on myPassword, see the instructions here.
  • Be sure to put any smartphones or tablets that connect to your CUMC email account in Airplane mode before changing your password or they may lock your account. See the Synchronize Passwords page for help.
  • To change your password now, go to https://mypassword.cumc.columbia.edu/. You will have to login with your Columbia UNI account first.
  • For additional help on using myPassword click here.
IMPORTANT! Changing your CUMC email password also changes your MC account (computer and/or network drive login) password if you have one. It will not change your Columbia UNI password. See this FAQ for details.

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Last updated 8/30/2017