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Remove Your CUMC Email from Outlook on Macintosh

If your CUMC email account no longer connects in Outlook on Macintosh, the settings it uses may be outdated or corrupt. Make sure Outlook has the latest Office updates, and try removing the account and following current instructions to set it up again can resolve any issues.

IMPORTANT: Some personalized settings in Outlook, such as email signatures, rules, calendar or message views, etc., or connection to archived/"On My Computer" messages and folders, may reset to a default after removing the profile. In general, anything you can view when logged in to your CUMC email account in Web Outlook will remain, however we recommend requesting assistance from your Certified IT Group before attempting to remove the profile.

  1. With Outlook open, select Tools in the upper left menu, then Accounts.
  2. In the Accounts window that appears, make sure the email profile you'd like to remove is highlighted in the left (click on it if not), then select the - (minus) sign in the lower left.
  3. Mail Profile accounts window
  4. In the Are you sure you want to delete this account... prompt, click the Delete button.

The email profile will no longer appear in Outlook on the computer. Restart your computer, then follow current instructions to set up your CUMC email account again.


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Last updated 10/10/2018