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Set Up Outlook 2011 for Exchange

Outlook 2011 is part of the Microsoft Office Suite of programs that is free to current CUMC faculty, staff and students. It is the CUMC IT standard supported email client for Macintosh, and offers the best compatibility with CUMC's Exchange ( email accounts.

If you are new to CUMC, before setting up Outlook please be sure that your account is active (try logging in to the Outlook Web App), that you have changed your password from any default/initial one that was provided to you, and that messages addressed to you will be forwarded.

Configuring Your CUMC IT Exchange in Outlook 2011 for Mac
  1. Start Outlook 2011 (from the Finder window select Applications - Microsoft Office 2011 - Microsoft Office).
    • If this is the first time you've opened Outlook, you'll see the Welcome screen. Select the Add Account button, then Exchange Account in from the Accounts window.
    • If there are no accounts configured in Outlook yet, select Exchange Account from the Accounts window.

      Add Exchange Account Button

    • If you already have an account configured, select Tools from the top menu bar in Outlook, then Accounts... In the Accounts window that appears, select the + icon in the lower left and Exchange from the drop down menu.

      Add Exchange Account

  2. In the Enter your Exchange account information window, type in the following making sure to enter your own Columbia UNI instead of [uni]:
    • E-mail address: [uni]
    • User name: mc\[uni]
    • Password: your password for your CUMC IT Exchange account
    • Make sure that Method is set to User Name and Password, and Configure automatically is checked as shown in the picture below.


  3. Click the Add Account button. The window will display a message that it is Detecting Exchange Server... and may take a minute or more to connect to the server.
  4. Once the Exchange server has been detected, you'll see your full name and Exchange account information in the Accounts window. Select the red button in the upper left corner of the window to close it and begin using Outlook.

    Exchange Account Information

  5. You will see your Inbox and other mail folders in the far left pane of the main Outlook screen, email messages that are in your Inbox or selected folder in the middle, and a preview of any selected item to the far right. To verify that you are fully connected, send yourself or a co-worker a test message and make sure it is properly received.
See the Using Outlook 2011 page for additional help and tutorials.

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Last updated 4/13/2015