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Update Your Username in Outlook on Macintosh

Instructions below are for those who have not yet been migrated to Office 365 and had set up their CUMC email account in Outlook on Macintosh prior to May 1st, 2017.
Before migration you can update the username field in Outlook from the previous previous "MC\uni" format to the full email address - uni@cumc.columbia.edu - instead. This will help prevent issues using Outlook after your account has been moved.

Please also make sure you are using Outlook version 2016, and that all current Office Updates have been installed. Outlook 2011 is not guaranteed to work with Office 365.

  1. Open Outlook, then select Tools - Accounts from its upper menu bar.
  2. In the Accounts window clear the User name field.
  3. Outlook Macintosh Accounts User name field
  4. In the User name field, type in your full CUMC email address:
    yourUNI@cumc.columbia.edu (use your own, unique UNI instead of yourUNI)
  5. User name field changed to full email address
  6. If needed, re-enter your CUMC email password in the Password field, then close the Accounts window (click the red button in the upper left corner) to return to Outlook.

If Outlook does not connect after you have been notified that your CUMC email account was migrated to Office 365, please follow instructions to completely remove your CUMC email profile from Outlook and set it up again using current instructions.

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Last updated 11/13/2017