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Setting Junk Email Options for Macintosh

Looking for quick help on reporting spam messages? Forward the unwanted message as an attachment to spam-abuse@cumc.columbia.edu.

IMPORTANT: Instructions on this page are for messages addressed to your "virtual" @columbia.edu email address. For any addressed to your @cumc.columbia.edu account please use your Spam Digest Block List.

If you find that not enough or too many messages are being sent to your Junk E-mail folder, you can easily view and adjust junk settings for your account. While Outlook for Macintosh has options for Junk E-mail, we recommend using Web Outlook instead.
  • Junk settings shown from Web Outlook are stored on the mail servers, allowing filtering to take place before messages are received on your computer or mobile devices.
  • Junk settings in Outlook may only apply to your computer (i.e. if you mark an address/email as junk, it is only filtered by Outlook when it arrives on that computer).
Web Outlook Junk Email Folder To simply view or delete junk messages it is fine to use either Web Outlook and Outlook. Both will show your Junk E-mail folder is in the left-most column under the list of all folders. If you have any junk messages, this folder will display a number in brackets to its right indicating the total number of messages. Click on the Junk E-mail folder to view these messages.
  • To permanently delete a message you are viewing, click on the Delete icon from the menu in the upper left.
  • To delete all messages in your Junk E-mail folder, right-click or control-click on the folder and select Empty Folder.
Setting Junk E-mail Options
To adjust your junk email settings you can use Web Outlook (including the light version) with almost any current version of web browser such as Safari or Chrome.
  1. Log in to Web Outlook.
  2. Select Options in the upper right. If a drop down menu appears click See All Options...

    Web Outlook Light Options link      Web Outlook Options drop down menu

  3. From the list in the left select Block or Allow (if you are using the light version of Web Outlook, select Junk E-Mail).
  4. You will see lists for your Safe and Blocked Senders. You may need to use a scroll bar to the right to view all lists.
    • Safe Senders are addresses that will never be sent to your Junk E-Mail folder.
      Safe Recipients may be included here, or as a separate list below Blocked Senders. It refers to messages from a mailing or distribution list where an address in the To: field is not your own.
    • Blocked Senders are addresses that will be sent directly to your Junk E-Mail folder.
  5. Addresses can be typed in to these lists, or see further below to add an address while viewing an email message. Scroll to the desired Safe or Blocked list and use the field near the top of the list to type in a full email address or domain only (ex: @badspammer.com instead of daniel@badspammer.com). Note that blocking a domain will move all messages from that domain or company directly to your Junk E-mail folder.

    Web Outlook Light Options link

  6. Click the + plus sign or Add button to the right of the field; the address will drop into the field below showing your full list.
    Note that you can also edit or remove an existing address in the list by clicking on it and selecting the Edit or Remove button at the top of the list (buttons are on the right in Web Outlook light version).
  7. Click Save in the lower right when done to save changes to your lists (Save is not available or required in Web Outlook light).
To quickly add an address to your blocked or safe senders list while viewing a message in Web Outlook:
  1. Select Actions in the upper right, then Junk E-Mail from the list that appears. You can also right-click on the message heading in Web Outlook's list of messages to select Junk E-Mail
    (In Web Outlook light select the Junk or Not Junk icon in the toolbar above the message).

    Web Outlook Junk menu

  2. Select your desired option to add the sender to a blocked or safe list (see step 4 above for an explanation of the list types).
    If using Web Outlook light, click on the link that appears above the message to add the sender to the blocked (or safe) senders list.

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Last updated 7/18/2017