Columbia Email FAQs
The information on this page is specific to general Columbia email and UNI accounts. If you are working with a CUMC IT Exchange email account please see the Exchange FAQs.
What should I do if I forgot my UNI password or need to change it?
Please see the Password Troubleshooting page for detailed instructions.
How do I get a Columbia email account?
Please see the Getting Started heading on the Columbia Email page for full information.
How do I set an away/vacation message, set advanced filtering options or manage other aspects of my Columbia email account?
IMPORTANT REGARDING EMAIL FORWARDING: As stated on the About Columbia Email page and Email Use requirements, CUMC faculty, staff, students and affiliates must not set automatic email forwarding to outside addresses such as gmail or yahoo, even though the option is linked from the Manage My UNI site.
The Manage My UNI page (http://cuit.columbia.edu/cuit/manage-my-uni) has links and information on managing your account, including:
How do I use CubMail for web-based Columbia email access?
Information on using CubMail can be found in the list of CubMail FAQs and by selecting the Help icon in the top menu bar when logged in to CubMail.
Can I use an email program such as Outlook or Apple Mail with my Columbia Email account?
Outlook Professional (for Windows or Macintosh) is the recommended program at CUMC, please see information under UNI and Email Use at CUMC on the General Columbia Email page for help.
How do I subscribe to Courseworks calendars in my email program?
Please see this Courseworks FAQ for step by step instructions.
How much space do I have in my Columbia email account?
By default, new Columbia email accounts have 1 GB of email storage. If you exceed this storage you can request an account upgrade for more space. At Manage My UNI you can check your quota (how much storage space you are using) and request upgrades if needed.
How can I get assistance with an NYP or Alumni email account?
Please see information at the bottom of the mail Email at CUMC page about Other Email Accounts.
I'm a student; once I graduate from Columbia University, what happens to my email account?
Please see this FAQ on the CUIT (Morningside support) website.
How can I get additional help with my Columbia email account?
The Columbia mail servers are managed by CUIT on the Morningside campus, however CUMC Faculty, Staff and Students should still contact the CUMC IT Service Desk at extension 5-Help with any questions or problems regarding their email. We have the necessary information and access to troubleshoot email problems, and are also aware of any special requirements for accounts at CUMC.
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