Columbia Email FAQs

The information on this page is specific to general Columbia email and UNI accounts. If you are working with a CUMC IT Exchange email account please see the Exchange FAQs.

What should I do if I forgot my UNI password or need to change it?
Please see the Password Troubleshooting page for detailed instructions.

How do I get a Columbia email account?
Please see the Getting Started heading on the Columbia Email page for full information.

How do I set an away/vacation message, set advanced filtering options or manage other aspects of my Columbia email account?
The Manage My UNI page (http://cuit.columbia.edu/cuit/manage-my-uni) has links and information on managing your account, including:

• Changing your password
• Setting up an automatic Vacation or "Away" message
• Email filtering to automatically sort your messages
• Check your quota - the amount of space you are using on the Columbia mail servers - and request an upgrade if necessary.

How do I use CubMail for web-based Columbia email access?
Information on using CubMail can be found on the CubMail tutorials page and in the list of CubMail FAQs.

Can I use an email program such as Outlook or Apple Mail with my Columbia Email account?
Outlook Professional (for Windows or Macintosh) is the recommended program at CUMC, please see information under UNI and Email Use at CUMC on the General Columbia Email page for help.

How do I subscribe to New Courseworks calendars in my email program?
Please see this New Courseworks FAQ for step by step instructions.

How much space do I have in my Columbia email account?
By default, new Columbia email accounts have 250MB of email storage. If you exceed this storage you can request an account upgrade for more space. At Manage My UNI you can check your quota (how much storage space you are using) and request upgrades if needed, or see the Columbia Space Quota FAQ for more help.

How can I get assistance with an NYP or Alumni email account?
Please see information on the mail Email page about Other Email Accounts.

I'm a student; once I graduate from Columbia University, what happens to my email account?
Please see this FAQ on the CUIT (Morningside support) website.

How can I get additional help with my Columbia email account?
The Columbia mail servers are managed by CUIT on the Morningside campus, however CUMC Faculty, Staff and Students should still contact the CUMC IT Service Desk at extension 5-Help with any questions or problems regarding their email. We have the necessary information and access to troubleshoot email problems, and are also aware of any special requirements for accounts at CUMC.