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For support: call extension 5-Help (212-305-4357) or email us
Student FAQs

Public Computers

Please see our Computing Areas page for general information about Public Computers, including locations and hours.

Can I use any of the computers in these areas?

Yes, you can use any of the computers if you're a student, faculty, or staff member.

Do any of the computers here have Internet access?

Yes, all of the public computers have Internet access.

Can I print from the Public Computers?

Those with a current MC account and printing quota can print to the Pharos printers on campus.

Where can I save large files?

You can use a USB key or burn discs on the systems in the library; keys and discs can also be purchased at the CUMC IT Service Desk on the 2nd floor of the library.

For larger files you can save them to your personal Student Network Drive, or in the Hammer Building public labs you can use the shared network folder, also known as the S: drive.
To save a file to a network drive:
  1. Verify that the computer is connected to the drive (you can see it in the computer's file Browser or Finder). For your Student Drive you may need to map to it first.
  2. Drag or copy the file to the drive, or with the file open, select File - Save As and select the desired drive when prompted.

Do the computers have disc burners?

All computers in the Computing Areas have disc burning capabilities.

Can I listen to audio on the computers?

The systems do have sound cards. However, you will have to bring your own headphones.

How can I check a file or disk for viruses?

On a PC, right-click the file(s) or folder you want scanned, and then select Scan for viruses...
On a Mac, Select Go > Applications > Symantec Solutions > Symantec Endpoint Protection. In the Symantec window that appears, navigate to the disk or file you'd like to scan and select Scan.

What programs are on the computers in the Lab and Classrooms?

The computers have many standard programs on them including Microsoft Office (Word, Excel, PowerPoint and Access), SAS, SPSS, Adobe Acrobat, Chrome and Firefox.

Please note that the computers in the Library Lobby are for reference use only and have just basic web browsing and online research programs installed. If you need to work on a paper or do more involved activities please use one of the computers in the Lounges or Labs.

Who is in charge of computer maintenance?

CUMC IT and the Service Desk have technicians on staff for maintenance of the public computers listed on our Computing Areas page. If you have questions or notice that a computer or printer needs maintenance, please visit the help desk on the 2nd Floor of the Hammer Building or call extension 5-Help (212-305-4357), option 5.

To whom can I make a complaint about the computers?

You can make complaints about the computers at the CUMC IT Service Desk on the 2nd floor of the library or email us at

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Last updated 8/13/2018