CUMC Applications and Access

Faculty, Staff and Students at the Columbia University Medical Center require access to a wide variety of applications and data. We've consolidated a list of many of these programs with information on how to request access and receive assistance.

Computer Logins, Email and Network Drives

UNI and general email - the University Network ID is the first part of the basic Columbia email address and acts as your logon for a variety of resources. This includes myColumbia, used to view payroll and manage benefit information. See the About Columbia Email page for help including new UNI accounts.

Exchange Email, Shared Calendars and Outlook - CUMC IT offers Exchange accounts at the Medical Center which provide robust use of email and security features as well as shared calendars and the ability to have delegated staff to manage another's Inbox, calendar or other folders. See the CUMC IT Exchange and Outlook site for information on requesting an account, help and tutorials.

Domain Account (Computer Login) - domain accounts are used to login to a work computer that has been connected to a "domain" or network and connected resources. CUMC IT manages the MC domain; departments with their own IT staff might use and manage a different domain.

• New Accounts can only be given to someone that already has a UNI, and must be requested via the online form. Department Administrator approval and billing information are required. The form is also used to request Network Drive storage and access for new or existing Domain accounts.
• Password help - If you log in to the MC domain, you can use the myPassword web site to reset a password, unlock your account, and change your password. Please see using myPassword web site full information.
• To see more about logins and finding a domain please click here.
  

  A Domain Account is the login/username required to access a managed section of resources on the campus network (i.e. domain). This allows someone to log in to a computer that is connected the domain, and be automatically connected to any network drive space that has been allocated for the domain account.

  • The primary domain on the CUMC campus is MC, for Medical Center.
  • Most Computer Installation and Domain Account requests now require the computer to be on the MC domain.
  • There are some campus domains that are managed by other IT groups. Please check with your supervisor or Department Administrator to verify what domain you should be logging in to if it is not MC.
  • The username is typically the same as your Columbia UNI, however domain access is not automatically given to everyone with a UNI and must be requested.

  To look up a computer's domain (be sure you are looking on a department owned computer; personally owned computers generally do not connect to a campus domain):

  1. Look at the login screen on the computer prior to entering the username and password. If already logged in, select Start in the lower left corner of the computer screen and Logout to exit.
  2. There will be an area or field below the password field that reads Log on to:, with the domain name listed after.

        

     NOTE: The domain listed will be the last one that someone was able to successfully log on to. Please be sure that this is the same domain that is needed for anyone else logging into the computer; if not, they can change it by using the link or drop down menu for the domain.

  The Domain Account is the account that is entered in the User Name field. If someone does not have a Domain Account, they must have one requested via the Domain Account Request form. Per Columbia policy, accounts and passwords cannot be shared.

  What if the correct domain isn't listed?
  Still submit the Domain Account Request form for anyone who needs to log in to the computer, and select the desired domain. Note in the Details field on the form that the computer they will be using does not have that domain listed.

  What if I've forgotten my domain account/user name?
  Please contact extension 5-Help, option 5, to request assistance. You may need to look up the computer's domain first.
  Typically the domain account will be the same as your Columbia UNI, however domain accounts that were created more than a few years ago may use something other than your UNI, possibly a NetID. NOTE: Your UNI account is separate from your Domain Account. Due to this, account passwords will not synchronize - if you change one password, the other account's password will not be changed as well.

  Click here to close the section above.

Network Drive Storage - CUMC IT offers network connected storage on drive space that meets CUMC encryption requirements for confidential and sensitive data.

• The Domain Account request form is used to request network drive storage and access, including new or changed access to existing drives.
• CUMC IT Network Drives typically connect automatically upon login to a computer that is on the MC domain. To manually connect to a drive or access it from off campus, please see Remote Network Drive Access.

Financial Programs

• Accounting and Reporting at Columbia Financial System (ARC): ARC has replaced most finance and purchasing systems including AP/CAR, DARTS, FFE and Finsys. For more information lease see the Accessing ARC and Related Systems page on Columbia's Finance Division website, or contact the Finance Service Center. The Columbia University Financial Systems Security Application form must be submitted for access to ARC, approved staff can login to ARC using their UNI and password.
  
• DARTS: Please see ARC information above.
• Data Warehouse: See https://cuit.columbia.edu/data-warehouse. For access please submit the CUIT Administrative ID Request.
• FFE: For access and technical support to the the Financial Front End please see the links on the right side of the FFE web site.
• myColumbia: http://my.columbia.edu - your active UNI and password will give you access to myColumbia where you can view your payroll, benefits and other HR related information. You must change your UNI password every 3 months for continued access. Select the Help links on the myColumbia home page for support and FAQs.
• Manager Self Service/Human Resources Management System - Department Administrators and other qualified people within each department can manage HR information via the Manager Self Service module within myColumbia. For MSS access, please see the instructions and online form at: https://wwwa.ais.columbia.edu/sws/psoft/index.html.
  Access to the Delegated Identity Administration (UNI creation), which is available through the myColumbia portal, follows automatically a few days after People@Columbia MSS access is granted.

Academic and Research Programs

• Advance: The Alumni Development System. See http://www.advance.columbia.edu/ for access, training and support information.
• CourseWorks: http://courseworks.columbia.edu
  For support please see resources and links on the CourseWorks home page, email courseworks@columbia.edu or contact the CUMC IT Service Desk for assistance on the Medical Center campus. You can logon to CourseWorks with your Columbia UNI and password, but will only have access to classes in which you are currently enrolled. Instructors requiring access should contact CCNMTL at 212-854-9058. Students must be added by the instructor; logon is with your UNI and password. If you are not able to log in please contact the instructor first to verify that you have been given access.
• Echo 360: Lectures, presentations, demos, and tutorials in most classrooms can be recorded at the presenter's request and published via CourseWorks. Details can be found at Echo Lecture Recordings page.
• ExamSoft and SofTest: SofTest is used to take course and clerkship exams. Students are typically emailed specific information on using SofTest by their schools. General support and compatibility information is at http://support.examsoft.com
• Medline or Ovid: http://gateway.ovid.com/. Logon with your Columbia UNI and password. If you are off campus, please use the link from the Health Science Library's Ovid MEDLINE page to enter. For initial technical support select the Help button in the upper right hand corner of the Ovid window, otherwise please contact the CUMC IT Service Desk. Classes on using MEDLINE, Pubmed and CINHAL are held regularly by the HSL's Reference Librarians.
• New Innovations: a web based program currently used by third year clerkships at CUMC to record data about their clinical visits. Only faculty, residents and students involved in the clerkships have access to the system. Log in via https://www.new-innov.com/Login, and see the Help link and Support Center within the New Innovations site for assistance. Please contact your school for additional login or support issues.
• Pharos Printing: Printing, copying and scanning at CUMC for students is provided by the Pharos printers, located in the Hammer Building's Lower Level 1 through 2nd floors in addition to many student housing and study areas. For general printing and copying information please click here.
• Qualtrics: an online survey tool and research suite licensed at CUMC, login with your UNI at http://cumc.qualtrics.com. Faculty and staff can contact 5-Help to request access to the Qualtrics 360 tool for assessments, and may then create reviews that can be sent to students to use.
  Training on using Qualtrics is at http://www.qualtrics.com/university/researchsuite/, or http://www.qualtrics.com/university/360 for Qualtrics 360. For additional help please contact Qualtrics directly using support and contact information on their site.
• Rascal: https://www.rascal.columbia.edu, Columbia's Research Administration System. For logon access and technical support please see Rascal's Help Page.
• Student Services Online (SSOL) and Student Information Systems (SIS) - Students will be added by their school/program. Anyone requiring access to manage SIS information should submit the online form: https://www1.columbia.edu/sec/cu/sis/Security/ID_Request/ID_Request.html
• Catalogs, eJournals and Databases including OVID Medline, PubMED, Electronic Journals and Books, CLIO - current full time faculty, staff and students can access these from off-campus via their UNI and password. This excludes UpToDate.

Clinical Programs

• CROWN: Clinical Records On-Line Web Network is the electronic health record for ColumbiaDoctors. Login is via a CWID or WebCIS account. The CROWN web site has information on training, access and policies: https://columbiadoctors.columbia.edu/crownweb/index.html
• Eagle Siemens: Click here to launch the web based version of Eagle. To request access to Eagle, an NYP Director/Manager or delegate must submit the eSystem Access Form. For technical support please contact the CUMC IT Service Desk at extension 5-Help if you are using Eagle on a CUMC owned system, or please contact 4-Help (212-746-4357) if you are using it on an NYP system.
• Eclipsys - the Online Systems Access Form must be submitted by an approved Director, Manager or delegate, please contact the NYPH Help Desk at 1-212-746-4357 with any specific questions regarding these or other NYP enterprise or clinical accounts.
• IDX: For initial technical support please contact CUMC IT Service Desk at extension 5-Help. To request access to IDX please select the System Access link on the ColumbiaDoctors System Access and Security web site. please select the System Access link on the ColumbiaDoctors web site.
• NYP Programs: Password self-service login for programs managed by NYP including Eclipsys XA, EPIC, WebCIS, Cisyphus as well as NYP email accounts. To request access to NYP managed programs please see the NYP Online Systems Access Form.the Online Systems Access Form must be submitted by an approved Director, Manager or delegate, please contact the NYPH Help Desk at 1-212-746-4357 with any specific questions regarding these or other NYP enterprise or clinical accounts.
• NYP Exchange Webmail: For support with NYP email addresses please contact the NYP Help Desk at 4-Help (212-746-4357), extension 1.
• WebCIS: Web based Clinical Information Systems - for technical support with WebCIS please contact the NYP Help Desk at 4-Help (212-746-4357), extension 1. For access to WebCIS please submit the the NYP Online Systems Access Form.

Other Programs

• GuardianEdge is now called Symantec Endpoint Encryption, see immediately below for details.
• Symantec Endpoint Encryption: this is the CUMC IT recommended encryption software for faculty and staff compatible Windows desktops. Please see the Symantec Endpoint Encryption web pages for information on requesting and using the program.
• VPN - this may be required to connect to CUMC resources from a computer or device that is off campus. Using VPN first requires installation or set up on the system, once this is done you can login to VPN using your Columbia UNI and password (or an NYPH CWID login). For support please contact the CUMC IT Service Desk at extension 5-Help.