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For support: call extension 5-Help (212-305-4357) or email us
 
 
Classroom Technology Support
 Contact Us:
HSC LL1-101
New York, NY 10032
5help@columbia.edu
Ext. 5-Help, option 5
(212-305-4357)
 

Classroom Technology Support

For general questions, requests, and support please call 5-Help (212-305-4357), option 5. To reserve a room, equipment and/or audio visual support, please use the Resource 25 WebViewer.

Beige 5help Phone at Classroom PodiumSupport Information
Following is a quick outline of support, for full details be sure to read our Room and Equipment Use and Classroom Scheduling policies pages.

Classroom Coordinators can assist with equipment issues that occur before, during, or after a scheduled class or event. Simply pick up the beige phone located on the wall next to each podium to automatically dial 5help as a priority call. If phone support is not able to help you immediately resolve the issue, a Classroom Coordinator will be dispatched and can typically arrive within minutes.

Our Team

Name/Title Location Phone Email
Jonathan Kornberg
Director of Instructional Technology
HSC LL1-101  (212) 305-0171 jk3220@columbia.edu
Jared Kramer
Classroom Management Team Leader
HSC LL1-101 (212) 305-4357
(press 5)
5help@columbia.edu
Aaron McMillan
Classroom Management Assistant Team Leader
HSC LL1-101 (212) 305-4357
(press 5)
5help@columbia.edu
Wilson Daniel
Classroom Management Coordinator
HSC LL1-101 (212) 305-4357
(press 5)
5help@columbia.edu
Peter Lucchesi
Classroom Management Coordinator
HSC LL1-101 (212) 305-4357
(press 5)
5help@columbia.edu
Reggie Frierson
Classroom Management Coordinator
HSC LL1-101 (212) 305-4357
(press 5)
5help@columbia.edu
Richard Parkins
Instructional Technology Coordinator
HSC 2nd Floor Help Desk (212) 305-4357
(press 5)
5help@columbia.edu