CUMC Home | Columbia University | Jobs at CUMC | Contact CUMC | Find People
For support: call extension 5-Help (212-305-4357) or email us

News and Announcements

Mercury Wireless Network

A new secure wireless network called Mercury is now available at CUMC in the same locations as Athens. Please see full information and instructions to set up Mercury on your computer and mobile devices on the Wireless at CUMC section of the website.

Account and Password Help

Having problems logging in to email or other programs after a holiday weekend? See our Account and Password FAQs for immediate help, including password resets and unlocking your account.

Manage and Report Spam Messages

The CUMC spam filter blocks a huge number of unwanted messages regularly. If you receive spam please see instructions on how to report it and help improve the spam filter for everyone using CUMC email. For tips on easily identifying spam, phishing and other malicious messages be sure to visit the Email Security page as well.


Archived News and Announcements

CUMC Mailing List Delivery Issue

CUMC IT Service Desk Closed for New Year's Weekend

CUMC IT Student Walk-in Desk

CUMC IT Service Desk Holiday Hours

Macintosh OS 10.12 Sierra Release

Scheduled Echo360 System Outage Friday December 2nd from 4pm to 6pm

CUMC IT Service Desk Renovations

CUMC IT Service Desk Holiday Hours

iDevices and Athens

CUMC IT Student Walk In Desk Closed on Wednesday November 2nd

October is National Cyber Security Month

DatAnywhere Web Portal Offline Wednesday October 26th from 6pm to 8pm

Resolved - US East Coast Experiences Site Outages on Friday October 21st

Internet Access Migration and Site Issues

Pharos Printing Offline Wednesday October 19th from 5pm to 9pm

DatAnywhere Portal Outage Tuesday October 18th from 6pm to 8pm - POSTPONED

Internet Access Interruptions Friday October 14th from 11:30pm to Saturday October 15th 5:30am

Manage and Report Spam Messages

25Live Event Scheduler

O and P Network Drives Unavailable Saturday, October 8th from 6:00pm to 9:00pm

Removal of Echo360 Course Recordings from 2013

Outlook 2011 on Macintosh Recent Issues Resolved

Outlook 2011 on Macintosh Recent Issues

"P" Drives Scheduled Outage Friday, August 19th from 6:30 PM to 12:00 AM

Emergency Symantec Update for Computers

Critical Symantec Vulnerability Advisory

P: Drives Scheduled Outage Friday July 15th from 6:30pm to 12:00am

25Live Upgraded Event Schedule and Reservation Requests

CUMC Email Brief Downtime Thursday, July 7th from 5pm for 15-30 Minutes

Emergency Symantec Update Required for CUMC Servers and Computers

SharePoint Maintenance on Thursday June 30th from 4:30pm to 7:30pm

Information Security and HIPAA Privacy Annual Training Deadline Has Passed

Student Locker Requests

Welcome New Students

Email Address Corrections

CUMC IT Walk In Desk Closed Monday May 16th and Tuesday 17th

Phishing Season

CUMC Secure Texting Program

Ransomware Messages Received at CUMC

CUMC Retirees Email Migration

Hard Drive Disposal Now Available

Hard Drive Disposals

Pharos Printing Upgrade Completed

Echo Recording Management Scheduled Downtime Friday, February 5th from 2pm to 3pm

Updated Support Information for Recent OS and Software Releases

IP Requests Suspended Until February 1st

O and P Network Drives Unavailable Saturday, January 9th from 5pm

Upgraded Pharos Printing Beta Release for Windows

CUMC IT Service Desk Holiday Schedule

Older posts can be found on the Archived Announcements page.