News and Announcements
Outlook 2011 on Macintosh Recent Issues
Due to reports of problems connecting to CUMC email using the Outlook 2011 client on Macintosh, we have contacted Microsoft for investigation as an esclated case. If you are experiencing issues please use Web Outlook as a workaround. There have been no reports of problems with other versions including Outlook 2016 for Macintosh. We apologize for any inconvenience and will post new information as the case moves forward.
Removal of Echo360 Course Recordings from 2013
As part of normal maintenance on the Echo360 lecture recording system, all Course Recordings that were captured and have been on our servers from the year of 2013 will be removed. Once they are removed they will no longer be accessible. We will begin purging these recordings from the Echo System Server Storage by the end of August and should be completely removed after Labor Day weekend starting in September.
If there are recordings prior to this year that you would like to keep, please download copies to store on your computer or other desired external storage space. For help downloading see our online instructions. For additional questions please email email@example.com.
CUMC IT Service Desk Renovations
Due to ongoing construction in the 2nd floor of the Hammer Building, the student walk in desk has temporarily changed its location and hours:
Phone and email support will continue to operate at our normal hours of 7:30am to 7:00pm Monday through Friday, and weekend hours will remain the same.
Renovations are expected to complete later this summer, we will update our hours and information as it moves forward.
- Hammer LL1-104 Study Area
- Closes at 5pm Monday through Friday
Manage and Report Spam Messages
The CUMC spam filter blocks a huge number of unwanted messages regularly. If you receive spam please see instructions on how to report it and help improve the spam filter for everyone using CUMC email. For tips on easily identifying spam, phishing and other malicious messages be sure to visit the Email Security page as well.
25Live Event Scheduler
The site to view classroom schedules and request reservations for special events is now called 25Live, an upgraded version of the older WebViewer program. Visit it directly at https://25live.collegenet.com/cumc or see more detailed information on using 25Live.
Archived News and Announcements for 2016
"P" Drives Scheduled Outage Friday, August 19th from 6:30 PM to 12:00 AM
Emergency Symantec Update for Computers
Critical Symantec Vulnerability Advisory
P: Drives Scheduled Outage Friday July 15th from 6:30pm to 12:00am
25Live Upgraded Event Schedule and Reservation Requests
CUMC Email Brief Downtime Thursday, July 7th from 5pm for 15-30 Minutes
Emergency Symantec Update Required for CUMC Servers and Computers
SharePoint Maintenance on Thursday June 30th from 4:30pm to 7:30pm
Information Security and HIPAA Privacy Annual Training Deadline Has Passed
Student Locker Requests
Welcome New Students
Email Address Corrections
CUMC IT Walk In Desk Closed Monday May 16th and Tuesday 17th
CUMC Secure Texting Program
Ransomware Messages Received at CUMC
CUMC Retirees Email Migration
Hard Drive Disposal Now Available
Hard Drive Disposals
Pharos Printing Upgrade Completed
Echo Recording Management Scheduled Downtime Friday, February 5th from 2pm to 3pm
Updated Support Information for Recent OS and Software Releases
IP Requests Suspended Until February 1st
O and P Network Drives Unavailable Saturday, January 9th from 5pm
Upgraded Pharos Printing Beta Release for Windows
CUMC IT Service Desk Holiday Schedule
Archived News and Announcements for 2015
CUMC IT Website Partial Downtimes Monday December 28th and Tuesday December 29th 8pm to 1am
Pharos Printing Offline December 21st to 25th for Upgrade
CUMC Voicemail Migration
Firewall, Proxy and Bandwidth Exclusion Requests Must Be Placed by Certified IT Groups
SharePoint Downtime Friday October 30th from 5pm to 8pm
Continued Alert for Phishing and Ransomware Attacks
CUMC Mailing Lists Scheduled Downtime Wednesday, October 14th from 5:30pm to 8:30pm
Windows 10 at CUMC
Some P Drives Offline Friday, September 18th from 5pm to 9pm
Welcome New Students
CUMC SharePoint Scheduled Downtime Wednesday September 9th from 4pm to 11pm
New File Transfer Program - DatAnywhere
Echo360 Scheduled Downtime Friday August 28th from 6:00 PM to Saturday August 29th 9:00 AM
Inbound Spam Filtering and Digest Messages
GE/IDX Maintenance Thursday August 13th from 7pm to 8pm
Echo360 Scheduled Downtime on Wednesday August 12th from 2pm to 5pm
Echo360 Special Event Recordings Removal in Progress, Course Recording Removals Scheduled
Virus/Ransomware Alert - Do Not Open Any .exe Files
Inbound Spam Filtering Rollout Begins June 19th
Email and MC Account Suspension for Incomplete Annual Security and Privacy Training
CUMC IT Website Partial Downtime Thursday June 10th from 9am to Noon
Wired Network Requests Must Be Placed by Certified IT Groups
Reminder to Vacate Student Lockers
Annual Security and Privacy Training Deadline Has Passed
CubMail Account Space Removal for CUMC Exchange Users
Some Shared Network P: Drives are Read Only
Phishing Email "Alert on CubMail Account"
Echo 360 Lecture System Downtime Through Sunday March 29th
Echo 360 Lecture System Scheduled Downtime March 23rd to 27th
Spam Messages and Attachments
Information Security and HIPAA Privacy Training for 2014 to 2015
Spam Email Titled "Invoice"
Macintosh OS 10.10 Yosemite and Outlook/Office 365 for Mac Released
CROWN Scan Troubleshooting
BlackBerry OS 10 Required
Older posts can be found on the Archived Announcements page.