News and Announcements
CUMC Retirees Email Migration
In response to CUMC retirees' request to maintain a Columbia email account, it has been recently decided that retirees would be allowed to have a LionMail account. LionMail is a Google-powered email system that is overseen by Columbia University Information Technology (CUIT) and was previously not allowed for use by any CUMC affiliates. We (CUMC IT) are working with CUIT to set up these accounts in LionMail.
For CUMC retirees, this means:
- Those scheduled for the migration will be notified 3 times by CUIT in advance of the change. The notifications are scheduled to be sent on February 15th, March 1st, and March 10th.
- Any that have been using a CUMC Exchange email account (ending in @cumc.columbia.edu) will instead have only the LionMail account, ending in @columbia.edu.
- CUMC Exchange messages and other account data that they would like to keep should be saved to a computer or other media before the migration. For help with this please see the Archiving and Storing On Your Computer section of the Manage Your Email Account Space page.
- On March 14th CUIT will remove the @cumc.columbia.edu mail forwarding, with an automatic reply placed on each account for 30 days to advise any sender of the change to @columbia.edu. The LionMail account for retirees will be active as of March 15, 2016.
Certified IT Groups (CITG) were contacted to verify that those retirees scheduled to be migrated do not require a CUMC Exchange email account rather than LionMail. Any that do must have an active appointment with their department and have their CITG staff notify CUMC IT as soon as possible.
For any additional questions please email us at email@example.com or call 212-305-4357 option 5.
Fraudulent tax messages appear at the beginning of each year as phishers try to take advantage of the season. The Email Security page has current information on how to spot and handle phishing attempts, as well as a number of tools that can help cut back on the amount of unwanted messages you receive.
Pharos Printing Upgrade Completed
The upgraded Pharos printers require login with your MC domain account, the same account used for your student “O” network drive. You can also use your CUMC or Columbia ID card to swipe at the printer; the first time you swipe you will also need to login with your MC account and password. Full instructions are on the How to Use Pharos page.
Computers that were using Pharos prior to December 24th, 2015, will need to uninstall the old version before installing the updated version. Full instructions and troubleshooting are on the Configuring Pharos for Windows and Macintosh pages.
Please review all updated information on the Pharos section of the website for additional help with logins, quotas, installation and more.
Hard Drive Disposals
The CUMC IT Service Desk in the Hammer Building is still undergoing renovations and will not be able to accept hard drives for disposal until renovations are completed.
Our normal services including phone support, green device disposal tags, and software sales are available as usual.
We thank you for your understanding and cooperation. For any questions, please contact firstname.lastname@example.org.
Archived News and Announcements for 2015
Echo Recording Management Scheduled Downtime Friday, February 5th from 2pm to 3pm
Updated Support Information for Recent OS and Software Releases
IP Requests Suspended Until February 1st
O and P Network Drives Unavailable Saturday, January 9th from 5pm
Upgraded Pharos Printing Beta Release for Windows
CUMC IT Service Desk Holiday Schedule
CUMC IT Website Partial Downtimes Monday December 28th and Tuesday December 29th 8pm to 1am
Pharos Printing Offline December 21st to 25th for Upgrade
CUMC Voicemail Migration
Firewall, Proxy and Bandwidth Exclusion Requests Must Be Placed by Certified IT Groups
SharePoint Downtime Friday October 30th from 5pm to 8pm
Continued Alert for Phishing and Ransomware Attacks
CUMC Mailing Lists Scheduled Downtime Wednesday, October 14th from 5:30pm to 8:30pm
Windows 10 at CUMC
Some P Drives Offline Friday, September 18th from 5pm to 9pm
Welcome New Students
CUMC SharePoint Scheduled Downtime Wednesday September 9th from 4pm to 11pm
New File Transfer Program - DatAnywhere
Echo360 Scheduled Downtime Friday August 28th from 6:00 PM to Saturday August 29th 9:00 AM
Inbound Spam Filtering and Digest Messages
GE/IDX Maintenance Thursday August 13th from 7pm to 8pm
Echo360 Scheduled Downtime on Wednesday August 12th from 2pm to 5pm
Echo360 Special Event Recordings Removal in Progress, Course Recording Removals Scheduled
Virus/Ransomware Alert - Do Not Open Any .exe Files
Inbound Spam Filtering Rollout Begins June 19th
Email and MC Account Suspension for Incomplete Annual Security and Privacy Training
CUMC IT Website Partial Downtime Thursday June 10th from 9am to Noon
Wired Network Requests Must Be Placed by Certified IT Groups
Reminder to Vacate Student Lockers
Annual Security and Privacy Training Deadline Has Passed
CubMail Account Space Removal for CUMC Exchange Users
Some Shared Network P: Drives are Read Only
Phishing Email "Alert on CubMail Account"
Echo 360 Lecture System Downtime Through Sunday March 29th
Echo 360 Lecture System Scheduled Downtime March 23rd to 27th
Spam Messages and Attachments
Information Security and HIPAA Privacy Training for 2014 to 2015
Spam Email Titled "Invoice"
Macintosh OS 10.10 Yosemite and Outlook/Office 365 for Mac Released
CROWN Scan Troubleshooting
BlackBerry OS 10 Required
Older posts can be found on the Archived Announcements page.