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News and Announcements

Pharos Downtime Thursday April 25th from 6pm to 6:30pm

The CUIMC Pharos printing system, used primarily by students, will not be available for approximately one half hour while scheduled maintenance is performed. During this time it will not be possible to print from the Pharos printers on campus or use the Pharos Print Center site. We apologize for any inconvenience.

Reminder for HIPAA Training

The annual online training required every year for current faculty, staff, and students, is due by May 31st. IMPORTANT: If you are new to CUMC, you must have completed required training within 30 days. Please refer to any email you received to verify your deadline and for any instructions on accessing the training, or see the Office of HIPAA's Training page for help and more details.

Failure to complete the courses within the prescribed time period will result in loss of access to email, research and clinical information systems. If you missed the deadline, please complete training as soon as possible to have any revoked access reinstated.

See our training page for tips and help with technical issues using the online training, or contact us at 5-Help, option 5 with any specific errors or issues. If you do not know how to access the training, do not see the training assigned to you, or have other questions about training requirements please refer to the Office of HIPAA's page which includes contact information. We appreciate your continued vigilance to protect our patients, data, and the institution.

Microsoft Teams at CUIMC

Microsoft Teams is available as part of the CUIMC Office 365 license. Anyone with a current CUIMC email/Office 365 account can create or be part of a Team for easy communicating and collaborating with other CUMC Office 365 account holders. For help please see the walkthrough on Microsoft's website at or the Teams page in the Office 365 Apps section of our website.

Account and Password Help

Having problems logging in to email or other programs? See our Account and Password FAQs for immediate help, including password resets and unlocking your account.


Archived News and Announcements

Athens Secure Wireless Decommissioned

O and P Network Drives Unavailable Sunday, March 10th from 2am to 4pm

Resolved - Print Center Uploads to Pharos

OneDrive Retires Support for Mac OS X 10.10 and 10.11

Pharos Downtime Friday January 25th from 9:30am to 10am

SharePoint Online and OneDrive for Business Planned Maintenance from 8pm to midnight Saturday, January 19th

Mail Flow Interruptions Resolved

Increase in Low Priority Mail Filtering

Improvements to myPassword

Pharos My Print Center Website and Tap & Go Printing

Pharos Downtime Wednesday December 12th from 5pm to 5:30pm

Completed - Intermittent Network Disruptions Between CUIMC and Columbia University Morningside from 10:00 p.m. Friday, December 7th to 1:00 a.m. Saturday, December 8th

Resolved - Email Delivery Delays on Wednesday, November 21st

Resolved - Echo360 Recordings in Canvas

Echo360 Recordings in Canvas

OneDrive for Business Cloud Storage

Pharos Downtime Wednesday October 17th from 6pm to 6:30pm

SharePoint Site Search Issues - Resolved

Qualtrics New Account Error

SharePoint Site Search Issues

CUMC Echo360 Lecture Recording System Upgrade and Migration This Summer

Welcome New Students

Change to IDXWEB - New Address on August 21st, 2018

OneDrive for Business Cloud Storage Now Available

Pharos Downtime Wednesday July 18th from 5pm to 5:30pm

Email Link Protection

Student Locker Requests

Pharos Print Temporary Outage Wednesday, June 13th from 6pm to 10pm

VPN Requires Multifactor Authentication at CUMC Using Duo

CUMC On Premises SharePoint Sites Moved to SharePoint Online

CUMC Email Now Shows Free and Busy Times for Weill Cornell and NYP

CUMC SharePoint Sites Migration Completed

Pharos Downtime Thursday April 19th from 5pm to 5:30pm

Scheduled Network Maintenance Thursday April 19th 10pm to 2am

CUMC Email Forwarding

CUMC SharePoint Sites Migration to SharePoint Online

CUMC Mailing List Downtime from 5:30pm Wednesday, February 7th

URGENT: CUMC VPN DOWNTIME Beginning at 3pm Tuesday, February 6th

Reminder for Privacy and Security Training

VPN Downtime Tuesday Jan. 10th 7:30am to 9:30am

Resolved - Departmental Network Drive Issues

CUMC Mailing List Downtime from 5:30pm Wednesday, January 3rd

CUMC IT Service Desk Closed on December 29th and January 1st

Older posts can be found on the Archived Announcements page.