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News and Announcements

Inbound Spam Filtering and Digest Messages

To provide better protection against unwanted and malicious email, we have implemented a new spam filtering tool for CUMC email accounts as of June 19th. Beginning in early July, CUMC accounts that have had messages quarantined as spam will receive an automatic "digest" message with instructions on viewing and, if desired, releasing filtered messages. We will post the specific date and more details in the near future.

If you believe you may have valid messages that have been blocked by the spam filter, please contact your IT support staff or the CUMC IT Service Desk (5-Help, option 5) for assistance.

Echo360 Special Event Recordings Removal in Progress, Course Recording Removals Scheduled

Maintenance in Echo 360 requires "purges" or removal of old recordings. Purged recordings are no longer available to be viewed or accessible in Echo, and must be downloaded before any purge if needed. Currently we are working on the following:

  • Immediate - Special Event recordings captured prior to the current year are being removed
  • June 30th, 2015 - Course recordings captured in 2012 will be removed
If you need to keep a recording please use online instructions to download and save copies on your computer or other desired external storage. Also be sure to update or remove any links within CourseWorks to purged recordings. See this FAQ for general information about availability of recordings.
Please email cumcecho360@columbia.edu with any questions.

New File Transfer Program

DatAnywhere is being made available as a secure way to share large files with others outside of CUMC. Full information on its use and requirements can be found on the DatAnywhere File Sharing page. Please review the page to make sure it is a good fit for your work or research related needs, then contact your Certified IT Group to request trial access.

Virus/Ransomware Alert - Do Not Open Any .exe Files

CUMC departments have been hit by viruses and ransomware that copy existing files, some with different file extensions/endings (such as .exe). The files may be on computers, network drives, USB keys or any other type of storage or device depending on how employees have connected to and opened or saved files.

Files ending in .exe, which are known as executable files, are more likely to be infected; please do not open any files ending in .exe from any location, whether on your computer, a network drive, or removable media. Infected files that are opened typically search for and create malicious files on various locations. Network drives and systems that are found to be infected are being disconnected or made read-only to prevent further spread, with owning departments being contacted to arrange for remediation.

If computers and systems are not properly re-imaged to ensure COMPLETE removal of any malicious programs and files, re-infection is likely and can prolong access to needed files and resources for others. Please make sure you are fully cooperating with any instructions received by Information Security and your Certified IT Staff.

Archived News and Announcements for 2015

Inbound Spam Filtering Rollout Begins June 19th

Email and MC Account Suspension for Incomplete Annual Security and Privacy Training

CUMC IT Website Partial Downtime Thursday June 10th from 9am to Noon

Wired Network Requests Must Be Placed by Certified IT Groups

Reminder to Vacate Student Lockers

Annual Security and Privacy Training Deadline Has Passed

CubMail Account Space Removal for CUMC Exchange Users

Some Shared Network P: Drives are Read Only

Phishing Email "Alert on CubMail Account"

Echo 360 Lecture System Downtime Through Sunday March 29th

Echo 360 Lecture System Scheduled Downtime March 23rd to 27th

Spam Messages and Attachments

Information Security and HIPAA Privacy Training for 2014 to 2015

Spam Email Titled "Invoice"

Macintosh OS 10.10 Yosemite and Outlook/Office 365 for Mac Released

CROWN Scan Troubleshooting

BlackBerry OS 10 Required

Archived News and Announcements for 2014

Network Addresses Will Default to Local

ServiceNow Classes Offered

iOS 8 and Athens/VPN

Security Upgraded on Network Drives as of Thursday May 22nd

CROWN Scheduled Downtime Saturday October 18th from 8:00pm to 10:00pm

Listserv Upgrade to Version 16 on Completed

Echo Sporadic Downtimes, Removal of Old Recordings

CROWN (ColumbiaDoctors) and iCharge Downtime Saturday August 16th from 8:00pm to 9:00pm

Microsoft Announcement for Windows 7 Support

More Phishing Emails Link to Fake Login Sites

Network and Bradford Registration Downtime Thursday June 5th from 5pm to 7pm

Patch Released for Internet Explorer Vulnerability

Microsoft Ended Support for Windows XP, Office 2003 on April 8th, 2014 - Upgrade to Avoid Risks

More Phishing Emails Link to Fake Login Sites

IDX .Net Errors

Unpatched Internet Explorer Vulnerability

Spam Message for "New Consolidated IT Policies"

MC Domain and Exchange Account Password Requirements

Network Interruptions in Hammer Building from 5pm to 8pm Sunday April 13th - The CUMC IT Service Desk Will Close at 5pm

O and P Network Drive Interruptions and Downtime March 22nd and 23rd

Echo360 Downtime Fri March 21st noon to 12:20pm

iPhone, iPad and Mac Security Update

RASCAL Access Suspension Due to Non-Compliance

Using Outlook Tutorials

Required Online HIPAA Training Deadline

IDX Error Resolution

Some "P" Network Drives Unavailable Friday February 14th 10:00pm Through Saturday February 15th 6:00am

CROWN Use via Citrix Only After February 2nd

CROWN Downtime Friday January 31st at 9pm to Sunday February 2nd at noon; Citrix Update Required

Crown EHR Downtime Saturday January 25th from 9pm to Midnight

Proxy Auto-Configuration Changed On January 13th 2014

Important Columbia Email Changes for CUMC Affiliates

Macintosh OS 10.9 Not Yet Supported



Older posts can be found on the Archived Announcements page.