News and Announcements
Virus Alert - Do Not Open Any .exe Files
CUMC departments have been hit by a virus that creates copies from existing files on network and local drives, then renames them to end in .exe, creating an executable file. Once the infected file is opened, new exe files will be created from other files it scans. Please do not open any files ending in .exe from any location, whether on your computer, a network drive, or removable media.
Scans have identified the virus as "W32.Tempedreve", which spreads through removable and network drives and also infects files on a compromised computer:
Information Security is currently investigating this outbreak and will develop and distribute remediation procedures, we will post updated details moving forward.
Security and Privacy Training Deadline Has Passed
Those who did not complete required online
Security and Privacy Training for the current period (2014 to 2015) by April 30th have had access to system resources including Columbia Libraries, RASCAL, AXIUM or CROWN suspended. Access that is suspended due to a missed deadline will be automatically restored in 2 business days once training is successfully completed. If you missed the April 30th deadline please complete your training as soon as possible to regain access to any needed systems.
Training for the current period was made available on December 1st. All current Faculty, staff and students must complete the training courses ANNUALLY. This is true for anyone who finished training as recently as the end of November. If you have questions about the training requirements, please email HIPAA@cumc.columbia.edu.
For technical assistance contact the Service Desk at extension 5-HELP (212-305-4357), option 5, or email email@example.com. Please be able to provide any specific error message(s) you may receive when using the online training.
Reminder to Vacate Student Lockers
Students currently using CUMC lockers must have all items removed by the end of the academic year. Due to upcoming improvements in the locker request form and assignment process, we are asking that students remove items by May 15th so we have time to prepare them. Reminders are being emailed to all those who registered via the online locker request form.
The new form and locker registration process will be set up this summer in preparation for the upcoming academic year, updates will be posted soon at http://cumc.columbia.edu/it/students/lockers.html. Current assignments cannot be held for upcoming semesters. We apologize for any inconvenience and appreciate your help in keeping the lockers clean and available. Please contact us at extension 5-Help (212-305-4357), option 5, or email firstname.lastname@example.org with any questions.
CubMail Account Space Removal for CUMC Exchange Users
Notifications are being sent to CUMC faculty, staff and students regarding the move from CubMail (@columbia.edu) email accounts to CUMC Exchange (@cumc.columbia.edu) as new Exchange accounts are created. Please review dates and information in the notification emails you receive carefully, and do not wait to have messages and other data moved or saved from your CubMail account if needed. In addition, anyone that had an existing Exchange account as of December 1st was already notified that their CubMail account was disabled, and their account space and data will be deleted after 31 days.
- Messages sent to your @columbia.edu address will always be able to forward to your Exchange (@cumc.columbia.edu) address. To set up or double-check your forwarding settings, select the UNI Mail Forwarding link on the Manage My UNI page.
- 31 days after your CubMail account is disabled, messages and any other data stored in your CubMail mailbox space will be deleted. BEFORE your deadline please check and save any CubMail information you may need:
- Log in to CubMail to see if there is anything (not already forwarded to your Exchange account) that you may want to save. Remember that messages already forwarded to your Exchange email will be duplicates, and will not be removed from Exchange when CubMail is disabled.
- If there are messages or other data you would like to keep, you can either individually forward messages to your @cumc.columbia.edu address, or see instructions to temporarily set up CubMail in Outlook on Windows or Mac to save bulk amounts of data in Outlook on your computer.
WE STRONGLY RECOMMEND YOU DO NOT WAIT TO SET UP A NEW ACCOUNT AND MOVE ANY NEEDED DATA FROM YOUR CUBMAIL SPACE, in case issues arise and you need to request assistance at the last minute. For additional information about CubMail disabling and CUMC Exchange please see Important Columbia Email Changes for CUMC Affiliates.
Archived News and Announcements for Winter 2015
Some Shared Network P: Drives are Read Only
Phishing Email "Alert on CubMail Account"
Echo 360 Lecture System Downtime Through Sunday March 29th
Echo 360 Lecture System Scheduled Downtime March 23rd to 27th
Spam Messages and Attachments
Information Security and HIPAA Privacy Training for 2014 to 2015
Spam Email Titled "Invoice"
Macintosh OS 10.10 Yosemite and Outlook/Office 365 for Mac Released
CROWN Scan Troubleshooting
BlackBerry OS 10 Required
Archived News and Announcements for 2014
Network Addresses Will Default to Local
ServiceNow Classes Offered
iOS 8 and Athens/VPN
Security Upgraded on Network Drives as of Thursday May 22nd
CROWN Scheduled Downtime Saturday October 18th from 8:00pm to 10:00pm
Listserv Upgrade to Version 16 on Completed
Echo Sporadic Downtimes, Removal of Old Recordings
CROWN (ColumbiaDoctors) and iCharge Downtime Saturday August 16th from 8:00pm to 9:00pm
Microsoft Announcement for Windows 7 Support
More Phishing Emails Link to Fake Login Sites
Network and Bradford Registration Downtime Thursday June 5th from 5pm to 7pm
Patch Released for Internet Explorer Vulnerability
Microsoft Ended Support for Windows XP, Office 2003 on April 8th, 2014 - Upgrade to Avoid Risks
More Phishing Emails Link to Fake Login Sites
IDX .Net Errors
Unpatched Internet Explorer Vulnerability
Spam Message for "New Consolidated IT Policies"
MC Domain and Exchange Account Password Requirements
Network Interruptions in Hammer Building from 5pm to 8pm Sunday April 13th - The CUMC IT Service Desk Will Close at 5pm
O and P Network Drive Interruptions and Downtime March 22nd and 23rd
Echo360 Downtime Fri March 21st noon to 12:20pm
iPhone, iPad and Mac Security Update
RASCAL Access Suspension Due to Non-Compliance
Using Outlook Tutorials
Required Online HIPAA Training Deadline
IDX Error Resolution
Some "P" Network Drives Unavailable Friday February 14th 10:00pm Through Saturday February 15th 6:00am
CROWN Use via Citrix Only After February 2nd
CROWN Downtime Friday January 31st at 9pm to Sunday February 2nd at noon; Citrix Update Required
Crown EHR Downtime Saturday January 25th from 9pm to Midnight
Proxy Auto-Configuration Changed On January 13th 2014
Important Columbia Email Changes for CUMC Affiliates
Macintosh OS 10.9 Not Yet Supported
Archived News and Announcements for Fall - Winter 2013
Echo 360 Sporadic Downtimes Through December 31st
Echo 360 Planned Downtime Thursday, December 19th and Friday, December 20th
Software Tracks Missing Equipment
Beware: New computer virus locks your files. Learn how to protect your device.
Network Drive, Echo and Website Downtime Friday November 15th from 2am to 4am
Online HIPAA Training
Customer Data and Source Code Breach at Adobe
Network Drive and Website Downtime Friday October 11th from 2am to 5am
Social Engineering Phone Calls Received by Columbia Staff
CROWN Scheduled Downtime Saturday September 21st from 9pm through Sunday September 22nd 9am
Towers I, II and III and Bard Hall Intermittent Network Downtime Saturday September 21st from 9am to 5pm
Microsoft Critical Updates for September
Welcome New Students
Exchange Email System Upgrade
Older posts can be found on the Archived Announcements page.