CUMC Home | Columbia University | Jobs at CUMC | Contact CUMC | Find People
For support: call extension 5-Help (212-305-4357) or email us

News and Announcements

Resolved - Departmental Newtork Drive Issues

Due to file server issues there were reports of problems reaching some departmental network drives on Monday, January 15th. This has been resolved, and all network drives are available as usual. If you experience problems please be sure you have logged off of any drive you were connected to on Monday and log back on again; if your computer connects to a departmental drive automatically please log out of it, restart, and log back in. We We apologize for any inconvenience.

CUMC Email Forwarding

As a reminder, setting automatic forwarding from your CUMC email address to a non-CU/Hospital OCHA account is prohibited by University policy. Email programs and apps may appear to allow this and not show any error message, however incoming emails will not be forwarded and can be permanently lost or dropped while the program/app has automatic forwarding configured.

Account and Password Help

Having problems logging in to email or other programs? See our Account and Password FAQs for immediate help, including password resets and unlocking your account.


Archived News and Announcements

CUMC Mailing List Downtime from 5:30pm Wednesday, January 3rd

CUMC IT Service Desk Closed on December 29th and January 1st

External Mass Mailing Vendors

Outlook Clients and Microsoft End of Support on October 31st, 2017

CUMC Email Autodiscovery Update Saturday, November 18th at 10am

iOS 11 Release for iPhone, iPad and Mercury Issues

CUMC Email Addresses in Online Directory

New Email System

Removal of Echo360 Course Recordings from 2014

Renovations in Alumni Auditorium

CUMC IT Service Desk Labor Day Weekend Schedule

Mercury Wireless Network

SharePoint Intermittent Outages Friday, August 25th from 7:00pm to 10:00pm

New Email System - Upcoming Migration

Removal of Echo360 Special Event Recordings from 2016

SharePoint Migration and Downtime Beginning at 7pm Wednesday June 14th

Mailing Lists Unavailable from 5:30pm Thursday June 15th

Student Locker Requests

Welcome New Students

Account and Password Help

Mercury Wireless Network

Annual HIPAA Privacy and Security Training

O and P Network Drives Unavailable Friday, May 12th from 6:30pm to 9:30pm

Secure Email and Spam Digest Downtime Friday, April 7th from 6pm to 9pm

Secure Email and and Spam Digest Downtime Postponed

SharePoint Intermittent Downtime Thursday, March 30th from 5pm to 7:30pm

Secure Email and Spam Digest Downtime Thursday, March 30th from 6pm to 9pm

Manage and Report Spam Messages

CUMC Mailing List Delivery Issue

CUMC IT Service Desk Closed for New Year's Weekend

Older posts can be found on the Archived Announcements page.