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News and Announcements

New Email System

We are pleased to announce upcoming improvements to CUMC email in our move to Microsoft’s Office 365, which will offer a default 50GB of storage space for individual accounts. Migration will happen in phases over the next few months; prior to your migration please take steps to prepare your account and any email program or app you currently use for your CUMC email account. Full information is at

Removal of Echo360 Course Recordings from 2014

As part of normal maintenance on the Echo360 lecture recording system, all Course Recordings that were captured and have been on our servers from the year of 2014 and prior will be removed. Note that this is in addition to the Special Event recordings that have already been purged.
Once they are removed they will no longer be accessible. An example of a Course Recording is any lecture capture that is directly or indirectly related to a class with a course number, e.g. MEDI M5000 or NURS N7000. Course recordings will begin being purged from the Echo System Server Storage on September 8th, and should be completely removed by the second week of September on Friday the 15th.

If there are recordings prior to this year that you would like to keep, please download copies to store on your computer or other desired external storage space. For help downloading see our online instructions. For additional questions please email

Renovations in Alumni Auditorium

Alumni Auditorium will be temporarily closed and offline from 5 p.m. on Friday, May 19th through 11 p.m. on Thursday, August 31st due to planned construction and renovation work. Beginning September 1st 2017, Alumni Auditorium will be available for use; the auditorium lobby, however, will remain closed and unavailable for use until the overall renovation project is completed in Summer 2018.

For questions about this renovation work, please visit the CUMC Facilities website.

Mercury Wireless Network

A new secure wireless network called Mercury is available at CUMC in the same locations as Athens. Please see full information and instructions to set up Mercury on your computer and mobile devices on the Wireless at CUMC section of the website.

Account and Password Help

Having problems logging in to email or other programs? See our Account and Password FAQs for immediate help, including password resets and unlocking your account.


Archived News and Announcements - Fall 2016 to Summer 2017

Removal of Echo360 Special Event Recordings from 2016

SharePoint Migration and Downtime Beginning at 7pm Wednesday June 14th

Mailing Lists Unavailable from 5:30pm Thursday June 15th

Student Locker Requests

Welcome New Students

Account and Password Help

Mercury Wireless Network

Annual HIPAA Privacy and Security Training

O and P Network Drives Unavailable Friday, May 12th from 6:30pm to 9:30pm

Secure Email and Spam Digest Downtime Friday, April 7th from 6pm to 9pm

Secure Email and and Spam Digest Downtime Postponed

SharePoint Intermittent Downtime Thursday, March 30th from 5pm to 7:30pm

Secure Email and Spam Digest Downtime Thursday, March 30th from 6pm to 9pm

Manage and Report Spam Messages

CUMC Mailing List Delivery Issue

CUMC IT Service Desk Closed for New Year's Weekend

CUMC IT Student Walk-in Desk

CUMC IT Service Desk Holiday Hours

Macintosh OS 10.12 Sierra Release

Scheduled Echo360 System Outage Friday December 2nd from 4pm to 6pm

CUMC IT Service Desk Renovations

CUMC IT Service Desk Holiday Hours

iDevices and Athens

CUMC IT Student Walk In Desk Closed on Wednesday November 2nd

October is National Cyber Security Month

DatAnywhere Web Portal Offline Wednesday October 26th from 6pm to 8pm

Resolved - US East Coast Experiences Site Outages on Friday October 21st

Internet Access Migration and Site Issues

Pharos Printing Offline Wednesday October 19th from 5pm to 9pm

DatAnywhere Portal Outage Tuesday October 18th from 6pm to 8pm - POSTPONED

Internet Access Interruptions Friday October 14th from 11:30pm to Saturday October 15th 5:30am

Manage and Report Spam Messages

25Live Event Scheduler

O and P Network Drives Unavailable Saturday, October 8th from 6:00pm to 9:00pm

Removal of Echo360 Course Recordings from 2013

Outlook 2011 on Macintosh Recent Issues Resolved

Outlook 2011 on Macintosh Recent Issues

Older posts can be found on the Archived Announcements page.