CUMC Home | Columbia University | Jobs at CUMC | Contact CUMC | Find People
     
Columbia University Medical Center logo,  Columbia University Medical Center Information Technology
 
 
For support: call extension 5-Help (212-305-4357) or email us

 
  Service Catalog
 Catalog Home
 Accounts
 Applications and Software
 Classroom, Media and Audio Visual

Computer Support

Copy and Print

Data Center, Servers and File Storage

Email and Calendar

Network and Phone

Security and IT Procedures

Web Services

A-Z List of Services

 
Telephone Services
Service is for Faculty and Staff
The majority of the Medical Center locations are supported by the NORTEL SL-100 Telecommunications system using Meridian multi-lines phones. The Meridian phones have a variety of features and functions that can be ordered in different configurations to meet specific requirements. Single line phones and analog lines (for fax, modems, and veriphones) are also available on the system.

Service Description
Some remote locations servicing administrative offices and housing graduate students (see campus dialing plans) are supported by the NEC switch. Available options include:

  • 8 and 16 Button Phones
  • Voicemail
  • Paging
  • Cellular Phones and Calling Plans
  • Auto Dialing, Conferencing and Call Forwarding
  • Hold and Auto Hold
  • Transferring
  • Last Number Redial
  • Speed Call
Using the Service
For questions please contact CUMC Telecom:
Email cumc-telecom@columbia.edu
Phone (212) 305-7777
Instructions on using available features can all be found on the CUMC Telecommunications Services web site: http://www.cumc.columbia.edu/it/telcom/telcom.html

Requesting the Service
Please click here to initiate an email request via the Remedy Service Desk ticketing system.


Availability and Hours
  • This service is available 7 days a week, 24 hours a day
  • Support for troubleshooting or questions is available during normal business hours:
    Monday through Friday - 9:00am to 5:00pm

Cost
Pricing varies based on your requested service(s). Please see the CUMC Telecommunications Price List for current information.

Related Services and Links
CUMC Telecommunications Services web site
Long Distance Services
Automated Attendant Services
Automated Call Distribution Services

Owning Group
CORE Resources

| TOP |

Last updated 12/15/2011

 
 
 
 
bullet Home                bullet Getting Started                bullet Getting Help                bullet Email                bullet Quick Links                bullet About CUMC IT
CUMC Home | © Columbia University | Affiliated with New York-Presbyterian Hospital | Comments | Text-Only Version