Server Support Shared Services
CUMC IT Server Support’s Shared Services are a select bundle of services that allow you to share server computing capabilities with two or more departments on CUMC IT’s own servers. By taking advantage of Shared Services you are free from the hassle of purchasing or leasing servers, collocating or maintaining servers, and re-negotiating with vendors when systems go out of date.

Service Description
Shared Services offer you an excellent opportunity to derive the benefits of a system environment without investing time and money in purchasing, collocating and maintaining a complete system. We can provide dedicated system environments for development, test and production for you on our own servers on a yearly basis.

Standard Shared Services provided by Server Support include:

• Services for sharing server computing capacity: setting up development, test and production environments for your applications
• User authentication services
• Virus scanning
• Backups
• Infrastructure monitoring and security monitoring
• Access to computing resources: network printers, copiers, file and print servers
• CUMC IT Service Desk initial call support during normal CUMC working days and weekends