CUMC IT has partnered with Dell Computer to allow departments on the CUMC campus to lease desktop and laptop computers. This program provides individual departments the ability to spread the cost of technology over a period of three years.
Service Description
Specific models of desktops and laptops can be leased for a 3 year period. Computers can arrive already imaged with standard software programs and business applications installed, all installed software is covered under CUMC site licenses. Some hardware configurations can be changed after receiving the leased systems (ex: more RAM installed) but must be changed back when the lease ends and the system is returned. No end of term buy out is possible.
Leasing insures that systems in the department are not too old to be compatible with current programs and technologies, and has been found to greatly reduce total cost of ownership. Services provided with the Dell lease can also include:
Imaging - licensed office productivity software and business applications are pre-installed
Data Migration/Transfer - files from current computers can be transferred to the leased system
De-installation - existing computers are removed and disposed of in compliance with HIPAA and environmental regulations
Asset Recovery
Installation - leased systems are set up at the on campus location and configured as needed for the CUMC employee.
Using the Service
All current information about Dell leases including available models, pricing, and how to order can be found on the CUMC IT Dell Lease web site.
Availability and Hours
Leased equipment availability depends on the department or office that owns it. Technical support can be provided for leased computers as with normal support where it does not conflict any lease agreement.
Some departments at CUMC supply their own technical support, if the CUMC IT Service Desk isn't able to answer your questions or route an issue for you, a supervisor or administrator within the department should have current information on how to obtain assistance from these groups. This is true of both leased and fully owned computers.
Procedures
Please see the information towards the bottom of the CUMC IT Dell Lease web site for rules regarding ordering and use of Dell leased systems.
Service Level Agreement
Delivery time is 2 to 3 weeks.