Properly licensed, compatible software that is required for courses can be installed on any of the computers in classrooms, labs and auditoriums managed by Classroom Technology Support. Installation media, proof of proper licensing and at least 2 weeks notice is required.
Service Description
Software programs that will be used for CUMC academic, research or other work related purposes can be installed on computers providing they are compatible with the computer's hardware and software, that all required installation media is provided by the department or school, and that proof of proper licensing is provided. We ask that you request this at least two weeks in advance of the course or event. The department or school is responsible for determining compatibility and obtaining installation media and licenses.
Using the Service
For basic assistance or to report any issues please contact the CUMC IT Service Desk: Phone extension 5-Help (212-305-4357), option 5 Email5help@columbia.edu
Requesting the Service
Click here for a list of currently installed
programs on podium computers and in the computer classrooms and labs. Software that is on this list does not need to be requested.
To request installation of a program please submit the online Software Installation form. Please be sure to specify any additional pertinent information such as the length of the course in the Details field at the bottom of that form.
Availability and Hours
This service is available 7 days a week, 24 hours a day
Support for troubleshooting or questions is available during normal business hours:
Monday through Friday - 9:00am to 5:00pm
Cost
Installation of the software is free for academic coursework. The cost of purchasing any software is not included and must be paid for by the school or department.
Guidelines
Shareware and freeware cannot be installed due issues with licensing and support costs.
Please click here for all current equipment and room use rules.
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