CUMC Home | Columbia University | Jobs at CUMC | Contact CUMC | Find People
     
Columbia University Medical Center logo,  Columbia University Medical Center Information Technology
Home   Help and How To   Policies   Services   About CUMC IT
For support: call extension 5-Help (212-305-4357) or email us
 
 
  Service Catalog
 Catalog Home
 Accounts
 Applications and Software
 Classroom, Media and Audio Visual
 Computer Support
 Copy and Print
 Data Center, Servers and File Storage
 Email and Calendar
 Network and Phone
 Security and IT Procedures
 Web Services

A-Z List of Services

 

Audio Visual Equipment Support
Service is for Faculty, Staff and Students
Most audio visual equipment on campus is installed in classrooms, auditoriums and conference rooms, with the majority of the rooms using a standardized touch panel system to control the installed equipment. A limited staff of A/V technicians can provide support for non-standard equipment set up and assistance if issues arise with equipment during an event, however instructors, faculty, speakers and/or TAs are expected to be able to run equipment without a technician present. Some non-standard equipment can be requested as well.

Service Description
Audio Visual support can only be provided for Classroom Technology Support managed rooms, and can not be reserved to remain through an event. Training can be requested for any faculty or staff on the standardized touch panel "eRoom" equipment that is installed in the majority of classrooms on campus, and online instructions can be found on our eRoom page. Some additional equipment such as the Audience Response System for polling during a PowerPoint presentation and recording of lectures is available.

Using the Service
For basic assistance or to report any issues please contact the CUMC IT Service Desk:
Phone extension 5-Help (212-305-4357), option 5
Email 5help@columbia.edu
Outside vendors can be contacted to provide A/V support for events that are not specifically related to academic courses, please click here for more information.


Related Services and Links

Resource 25 (R25) WebViewer
Reserving Rooms and Equipment
eRoom Tutorial
Classroom Technology Support web site

Owning Group
Classroom Technology Support

Guidelines
Please click here for current equipment and room use rules.


 
 
bullet Home                bullet Help and How To                bullet IT Policies and Procedures                bullet Services                bullet About CUMC IT
CUMC Home | At Columbia University | Affiliated with New York-Presbyterian Hospital | Comments | Text-Only Version