CUMC IT Desktop Support

About Us:

CUMC IT's Desktop Support can handle all of your Information Technology needs, giving you the optimal amount of time you need to focus on your work. Desktop Support offers an economical alternative for units that do not require the expense of an internal Information Technology support staff. Services we provide include:

• Technical maintenance and support, both in person and via CUMC IT's web-based eSupport application
• Maintenance of software on desktop and laptop machines
• Application support for both off the shelf software and specialized programs
• PDA and hardware maintenance including inventory support

In addition, we provide a range of technical consulting services such as the design of local data backup strategies, and will assist you in realizing the benefits of using Information Technology to its fullest.

Our services are dependable, easy to customize, and reasonably priced. We will work with you to create a solution that fits your needs. Our staff members are known across campus for their ability to solve problems and create innovative solutions for a wide range of customers.

Contact Us:

For immediate technical assistance or to follow up with a current Desktop issue, please contact CUMC IT's Service Desk at extension 5-Help.

For inquiries on Support Contracts you can reach our Director of User Services, Carlo Cuttitta, at 212-305-5509.