Cleaning - Lavatory/Restroom

Flooding should be immediately reported to the CUMC Service Center 212-305-4357 (5-HELP)
Hours of Operation: 9:00 AM – 5:00 PM, M-F

After hours, please call Public Safety at 212-305-7979

Columbia University Medical Center Facilities provides routine custodial maintenance of lavatories / restrooms.

Except where noted, the following services are performed Monday through Friday, once per day, between the hours of 6 A.M. and 2 P.M. Please note that some restroom locations are cleaned in the evenings.

Description of Service Frequency
Wash, sanitize and dry bowls, seats, urinals, washbasins and mirrors Daily (M-F)
Dust all sills, partitions, ledges and exposed piping Weekly Sweep, wash and sanitize floors
Daily (M-F)
Damp wipe waste can exteriors and interiors Monthly
Damp wipe dispensing unit exteriors Daily (M-F)
Fill dispensing units with toilet tissue, paper towels, and soap Daily (M-F)
Wash all partitions Weekly
Clean all bright work Daily (M-F)
Dust exhaust fans Weekly


Other issues (drips, broken soap dispenser, etc.) should be reported using our online service request.

There is no charge for routine custodial maintenance of lavatories.

Need Help? Contact 5-HELP

5-Help (212-305-4357)
Monday - Friday: 8:00am* to 7:30pm
Saturday: 9am to 5pm
Sunday: 10am to 6pm
* Phone support begins at 7:30am

Facilities Operations

650 West 168th Street
Black Building, Room B-02
New York, NY 10032
Tel: (212) 305-4357
Fax: (212) 305-1026

Parking Office

650 West 168th Street
Black Building, Room B-02
New York, NY 10032
Tel: (212) 305-1056
Fax: (212)305-1026

Residential Facilities

50 Haven Avenue
Bard Hall, 1st Floor
New York, NY 10032
Tel: (212) 305-4357


Medical and Graduate
Education Building