Work Order System
Self Service Option!
The Facilities Management Department is pleased to announce the launch of a new work order system enhancement for faculty, students, and staff. In addition to being able to submit work orders online, you can review your work order history and approve service requests from any computer in the Medical Center.
Click HERE to get help for CUMC Work Order and Service Request
To login, simply click on the link\Icon titled "Work Order" on the Facilities Homepage. Enter your uni and password and then you will be able to:
Submit a new Work Order/Service Request
To enter a new work order, click on "New Work Order." The work order will automatically generate your name. Please be as descriptive as possible in the details area and remember to include the room/office number. Once submitted, your request will be logged into the Facilities Help Desk system and you will receive an email confirmation. The work order will then be assigned to the appropriate technician. The Facilities Department strives to resolve requests as quickly as possible.
Check on Work Order/Service Request
From here you will see a list of all of your specific work orders from most recent to oldest. Clicking on the work order number will provide details about the work order. You can also view the technician's notes as the work order progresses.
Approve or Decline Service Request Estimates:
This page will allow you to see the cost estimate on each service you request. You can approve or decline the service and retain the cost history all in one central location. For detailed documentation regarding the work order process, please click on any of the Help tabs located on the upper right hand side of the work order screen (as seen in the picture.) Once you access this tool, it will help you learn the following:
• How to create a new work order?
• How to view previous work orders?
• How to complete your own work order?
• How to check the status of work order?
• How to approve or decline services estimates?